LeadSalesforceAdministrator

The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology are providing a reliable, scalable, maintainable and highly available application services to the business. **Job Description:** Key responsibilities: * Responsible for leading a team, administrating the Salesforce implementation to support a global user base * Offer L2 support for the Salesforce platform. Guide junior platform administrators * Support user queries and Training about new functionalities launched every month by development team. * Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings. * Manage the data migrations and data loading request for Salesforce. * Support of the Salesforce integration with other applications and downstream systems * Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development. * Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports. * Stay up to date with new Salesforce releases and evaluate new features for implementation. * Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog. * Establish best practices, maintaining documentation, and suggesting improvements - as the in-house expert, bring ideas on developments and new ways of working! Skills and Experience - * Salesforce experience with Sales Cloud | Lightning Force | Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration |Salesforce DX * Salesforce Administrator, Advanced Administrator, Salesforce App Builder and Salesforce Platform Developer 1 & SalesCloud certifications are