Live Parallel
Cannabis
LeadRetailSalesAssociate
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“Lead Retail Sales Associate at Live Parallel. Skills: Customer experience, Sales results, Team coaching, Operational tasks. Support new hire orientation. Provide new product education”
What You'll Achieve.
Exceed customer expectations; Build long-term relationships; Maximize customer value; Maximize store performance; Drive business success
Industry & Context.
Resolve customer concerns; De-escalate concerns
Remain stationary for periods, Assist with lifting stock, Move around store, Retrieve product
What They're Looking For.
Must Have
Age 21 or over, High School Diploma or equivalent, Valid Government-Issued Photo ID, 2+ years retail experience, Sales and service experience, Flexible availability, Attention to detail, Ability to multitask, Plan and manage time effectively, Excellent communication skills, Excellent interpersonal skills, Ability to de-escalate concerns, Resolve customer concerns professionally, Proficiency in Microsoft Office Suite
Nice to Have
Proven leadership capabilities, Experience coaching retail teams, Sales skills development experience, Cannabis industry experience a plus
What You'll Do.
Support new hire orientation
Provide new product education
Coach consultative selling techniques
Communicate key business results
Communicate sales goals
Communicate performance metrics
Assume Manager on Duty role
Perform opening tasks
Perform closing tasks
Ensure store security
Model best-in-class service
Exceed customer expectations
Build long-term relationships
Provide expert cannabis recommendations
Recommend therapy goals
Recommend product effects
Recommend methods of consumption
Participate in patient intake
Enter patient records
Maintain patient records
Process customer transactions
Complete customer transactions
Resolve customer concerns
Inspire brand loyalty
Support merchandising execution
Support promotional execution
Maintain accurate records
Foster positive team culture
Perform related duties
Perform special projects
How You'll Work.
Team & Collaboration
Partner with Store Manager; Collaborate with team; Work with peers
Communication Scope
Customer recommendations; Business results communication; Sales goal communication; Performance metrics communication
Full Job Description
Location: 2820 E Colonial Dr, Orlando, FL 32803 Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. IN A NUTSHELL… The Lead Retail Sales Associate, is a key driver of both customer experience and sales results. This role combines operational oversight with sales leadership by modeling exceptional customer service, coaching associates in effective selling techniques, and helping the team understand how daily actions impact business performance. As a product and industry expert, the Lead Retail Sales Associates leads customers and associates with confidence, builds loyalty, and fosters a culture of accountability and results. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. WHAT YOU WILL BE DOING Act as training ambassador: support new hire orientation, new product launch education, and skill development of the team. Coach associates on consultative selling techniques, cross-selling, and upselling to maximize
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