Live Parallel
Cannabis
LeadRetailSalesAssociate
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“Lead Retail Sales Associate at Live Parallel. Skills: Sales, Customer experience, Operational oversight, Sales leadership. Act as training ambassador. Support new hire orientation”
What You'll Achieve.
Exceed customer expectations; Build long-term relationships; Maximize customer value; Maximize store performance; Inspire long-term loyalty; Inspire trust in brands
Industry & Context.
Resolve customer concerns
Open availability, Evenings and weekends required, Holidays required, Remain stationary, Assist with lifting stock, Move around store, Retrieve product
What They're Looking For.
Must Have
Age 21 or over, High School Diploma or equivalent, Valid Government-Issued Photo ID, 2+ years retail experience, Flexible availability, Attention to detail, Ability to multitask, Plan and manage time effectively, Excellent communication skills, Excellent interpersonal skills, Ability to de-escalate concerns, Resolve customer concerns professionally
Nice to Have
Proven leadership capabilities, Experience coaching retail teams, Cannabis industry experience
What You'll Do.
Act as training ambassador
Support new hire orientation
Provide new product education
Coach associates on selling techniques
Coach on cross-selling
Maximize customer value
Maximize store performance
Communicate key business results
Communicate sales goals
Communicate performance metrics
Reinforce actions driving success
Assume Manager on Duty role
Perform operational tasks
Ensure store security
Model best-in-class service
Exceed customer expectations
Build long-term relationships
Provide expert cannabis recommendations
Participate in patient intake
Enter patient records
Maintain patient records
Process customer transactions
Complete customer transactions
Resolve customer concerns
Inspire brand loyalty
Support merchandising execution
Support promotional execution
Align displays with campaigns
Align product knowledge with campaigns
Maintain accurate records
Foster positive team culture
Perform related duties
Perform special projects
How You'll Work.
Team & Collaboration
Collaborate with Store Manager; Team culture; Continuous improvement
Communication Scope
Customer recommendations; Business results communication
Full Job Description
Schedule Requirements: Open availability with evenings and weekends required. Location: 1256 E Brandon Blvd, Brandon, FL 33511 Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. IN A NUTSHELL… The Lead Retail Sales Associate, is a key driver of both customer experience and sales results. This role combines operational oversight with sales leadership by modeling exceptional customer service, coaching associates in effective selling techniques, and helping the team understand how daily actions impact business performance. As a product and industry expert, the Lead Retail Sales Associates leads customers and associates with confidence, builds loyalty, and fosters a culture of accountability and results. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com. WHAT YOU WILL BE DOING Act as training ambassador: support new hire orientation, new product launch education, and skill development of the team. Coach associate
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