Celonis
SaaS
LeadProjectManager
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“Lead Project Manager at Celonis. Skills: Project Management, Customer Implementation, Process Intelligence. Support end-to-end implementations. Articulate Celonis product positioning”
What You'll Achieve.
Deliver projects on time; Meet customer requirements; Maximize efficient use of resources; Ensure successful implementation; Minimize impact to project success
Industry & Context.
Problem resolution; Analytical skills
What They're Looking For.
Must Have
8-10 years client-facing Project Management experience, Enterprise software implementations experience, Managing multiple projects concurrently, Documenting and maintaining project plans, Risk/issue/action logs maintenance, Driving problem resolution, People managing consulting teams, Positioning Services, Writing proposals, Writing statement of works, Working with an ecosystem of partners, Managed co-delivery with partners, Set and manage customer expectations, Bachelors or Masters in Computer Science, Engineering, Mathematics or other related field
Nice to Have
Project management certifications (PMP, Prince2, or Safe/Agile), Certified in Celonis products
What You'll Do.
Support end-to-end implementations
Articulate Celonis product positioning
Collaborate with Sales and Partners
Establish Celonis Services Value proposition
Create statements of work
Assist customers in building capabilities
Identify further Services needs
Ensure customer satisfaction
Lead complex transformational customer programs
Shape and define project outcome
Steer projects towards outcome
Plan project timelines and activities
Schedule project activities
Manage project timelines
Deliver projects on time
Meet customer requirements
Manage resources on multiple projects
Manage schedule on multiple projects
Manage scope on multiple projects
Manage budget on multiple projects
Create detailed project plans
Maintain detailed project plans
Emphasize speed to delivery
Maximize efficient use of resources
Collaborate with senior executives
Collaborate with process owners
Collaborate with technical teams
Understand customer goals
Understand customer objectives
Understand customer requirements
Ensure successful implementation
Serve as primary point of contact
Handle product feature requests
Handle escalation of support issues
Communicate project status regularly
Cover key discussion items
Keep projects up to date
Enable accurate project reporting
Enable timely project reporting
Enable accurate portfolio reporting
Enable timely portfolio reporting
Manage risks proactively
Escalate risks internally
Escalate risks externally
Manage issues proactively
Escalate issues internally
Escalate issues externally
Minimize impact to project success
Provide guidance to implementation team
Provide mentoring to implementation team
Ensure Celonis methodology is followed
Contribute to Celonis Services methods improvement
Contribute to maturing field expertise
Contribute to maturing best practices
How You'll Work.
Team & Collaboration
Collaborate with Sales; Collaborate with Partners; Collaborate with Value Engineering; Collaborate with senior executives; Collaborate with process owners; Collaborate with technical teams; Collaborate with implementation team; Collaborate with partner resources
Communication Scope
Product positioning; Project status; Customer expectations
Process & Methodology
Project Management, Agile, PMP, Prince2, Safe, Roadmap planning, Risk Management, Issue Management, Scope Management, Budget Management
Full Job Description
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise. The Role: As a Lead Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase. In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customer's engagement with Celonis. The work you’ll do: Lead complex transformational customer programs, shape and define the project outcome and then steer towards it. Planning, scheduling, and management of project timelines and activities from project k
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