Celonis

SaaS

LeadProjectManager

$162–191k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Project Manager at Celonis. Skills: Project Management, Enterprise Software Implementation, Customer Relationship Management, Stakeholder Management, Process Intelligence. support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. articulate Celonis’ product positioning to customers”

What You'll Achieve.

ensure each project is delivered on time and meets the customers' requirements; maximise the efficient use of resources needed to meet the requirements; ensure their successful implementation; minimize impact to project success; unlocking billions in value

Industry & Context.

SaaS
Problems you'll solve

driving problem resolution in partnership with customers and Celonis executives; analytical skills, especially in applying technology solutions to core business problems

Eligibility Requirements

Current and future visa sponsorship is not offered for this role

What They're Looking For.

Must Have

8-10 years client-facing Project Management experience in enterprise software implementations, managing multiple projects concurrently, Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with customers and Celonis executives, communication skills, background in consulting with a proven ability to manage stakeholders and project timelines, Experience in people managing consulting teams both onshore and offshore, Experience in positioning Services, writing proposals and “statement of works” within a complete ecosystem (customers and partners), A history of working with an ecosystem of partners and managed co-delivery, Ability to effectively set and manage customer expectations, analytical skills, especially in applying technology solutions to core business problems, Ability and willingness to be certified in Celonis products, Bachelors or Masters in Computer Science, Engineering, Mathematics or other related field

Nice to Have

Project management certifications (PMP, Prince2, or Safe/Agile)

What You'll Do.

support end-to-end implementations of Celonis’ technology across our largest and most strategic customers

articulate Celonis’ product positioning to customers

collaborate with Sales

Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase

assist customers in understanding how to build best practice and enduring capabilities

identifying further Services needs by the customer whilst engaged

responsible for customer satisfaction throughout a customer's engagement with Celonis

Lead complex transformational customer programs

shape and define the project outcome and then steer towards it

and management of project timelines and activities from project kick-off through to training

ensuring each project is delivered on time and meets the customers' requirements

scope and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximise the efficient use of resources needed to meet the requirements

Collaboration with senior executives

process owners and technical teams within each customer to understand their goals

objectives and requirements and to ensure their successful implementation

primary point of contact for product feature requests and escalation of support issues

Regularly communicate project status

covering key discussion items

Keep projects up to date in the Celonis Professional Services Automation System to enable accurate and timely project and portfolio reporting

Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsors to minimize impact to project success

Provide guidance and mentoring to the implementation team

including partner resources

to ensure Celonis methodology is being followed

Use your experience to contribute to the continual improvement of Celonis Services methods as well as the maturing field expertise and best practices

How You'll Work.

Team & Collaboration

Collaborate with Sales, Partners and Value Engineering; Collaboration with senior executives, process owners and technical teams within each customer; Provide guidance and mentoring to the implementation team, including partner resources

Communication Scope

articulate Celonis’ product positioning to customers; communication skills; proven ability to manage stakeholders and project timelines; Regularly communicate project status, covering key discussion items, action items, risks and issues

Process & Methodology

end-to-end implementations, Planning, scheduling, management of project timelines and activities, Manage resources, schedule, scope and budget, creating and maintaining detailed project plans, communication project status, managing and escalating risks and issues, documenting and maintaining project plans, risk/issue/action logs, driving problem resolution, Project management certifications (PMP, Prince2, or Safe/Agile)

Full Job Description

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise. The Role: As a Lead Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase. In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customer's engagement with Celonis. The work you’ll do: Lead complex transformational customer programs, shape and define the project outcome and then steer towards it. Planning, scheduling, and management of project timelines and activities from project k

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