Celonis

SaaS

LeadProjectManager

$175–245k ~AI est. New York, New York, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Project Manager at Celonis. Skills: Project Management, Customer Implementation, Stakeholder Management. Support end-to-end implementations. Articulate Celonis product positioning”

Industry & Context.

SaaS
Problems you'll solve

Problem resolution; Risk management; Issue management

What They're Looking For.

Must Have

8-10 years client-facing Project Management experience, Enterprise software implementations experience, Managing multiple projects concurrently, Documenting and maintaining project plans, Risk/issue/action logs maintenance, Driving problem resolution, People managing consulting teams, Positioning Services, Writing proposals, Writing statement of works, Working with an ecosystem of partners, Managed co-delivery, Set and manage customer expectations, Bachelors or Masters in Computer Science, Engineering, Mathematics or other related field

Nice to Have

Project management certifications (PMP, Prince2, or Safe/Agile), Certified in Celonis products

What You'll Do.

Support end-to-end implementations

Articulate Celonis product positioning

Collaborate with Sales

Partners and Value Engineering

Establish Celonis Services Value proposition

Create statements of work

Assist customers in understanding capabilities

Identify further Services needs

Ensure customer satisfaction

Lead complex transformational customer programs

Shape and define project outcome

Steer projects towards outcome

Plan project timelines

Schedule project activities

Manage project timelines

Manage resources on multiple projects

Manage schedule on multiple projects

Manage scope on multiple projects

Manage budget on multiple projects

Create detailed project plans

Maintain detailed project plans

Emphasize speed to delivery

Maximise efficient use of resources

Collaborate with senior executives

Collaborate with process owners

Collaborate with technical teams

Understand customer goals

Understand customer objectives

Understand customer requirements

Ensure successful implementation

Act as primary point of contact

Handle product feature requests

Handle escalation of support issues

Communicate project status

Keep projects up to date

Enable accurate project reporting

Enable timely project reporting

Enable accurate portfolio reporting

Enable timely portfolio reporting

Manage risks internally

Escalate risks internally

Manage issues internally

Escalate issues internally

Manage risks externally

Escalate risks externally

Manage issues externally

Escalate issues externally

Minimize impact to project success

Provide guidance to implementation team

Provide mentoring to implementation team

Ensure Celonis methodology is followed

Contribute to improvement of Celonis Services methods

Contribute to maturing field expertise

Contribute to maturing best practices

How You'll Work.

Team & Collaboration

Sales; Partners; Value Engineering; Senior executives; Process owners; Technical teams; Implementation team; Partner resources

Communication Scope

Project status; Product feature requests; Support issues

Process & Methodology

Project Management, Project plans, Risk logs, Issue logs, Action logs, Problem resolution, Project timelines, Project scope, Project budget, Project reporting, Portfolio reporting, Agile

Full Job Description

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise. The Role: As a Lead Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase. In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customer's engagement with Celonis. The work you’ll do: Lead complex transformational customer programs, shape and define the project outcome and then steer towards it. Planning, scheduling, and management of project timelines and activities from project k

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