Celonis

SaaS

LeadProjectManager

$175–235k ~AI est. New York, New York, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Project Manager at Celonis. Skills: Project Management, Customer Implementation, Process Intelligence. Support end-to-end implementations. Articulate Celonis product positioning”

What You'll Achieve.

Deliver projects on time; Meet customer requirements; Maximize efficient use of resources; Ensure successful implementation; Minimize impact to project success

Industry & Context.

SaaS
Problems you'll solve

Problem resolution; Analytical skills

What They're Looking For.

Must Have

8-10 years client-facing Project Management experience, Enterprise software implementations experience, Managing multiple projects concurrently, Documenting and maintaining project plans, Risk/issue/action logs maintenance, Driving problem resolution, People managing consulting teams, Positioning Services, Writing proposals, Writing statement of works, Working with an ecosystem of partners, Managed co-delivery with partners, Set and manage customer expectations, Bachelors or Masters in Computer Science, Engineering, Mathematics or other related field

Nice to Have

Project management certifications (PMP, Prince2, or Safe/Agile), Certified in Celonis products

What You'll Do.

Support end-to-end implementations

Articulate Celonis product positioning

Collaborate with Sales and Partners

Establish Celonis Services Value proposition

Create statements of work

Assist customers in building capabilities

Identify further Services needs

Ensure customer satisfaction

Lead complex transformational customer programs

Shape and define project outcome

Steer projects towards outcome

Plan project timelines and activities

Schedule project activities

Manage project timelines

Deliver projects on time

Meet customer requirements

Manage resources on multiple projects

Manage schedule on multiple projects

Manage scope on multiple projects

Manage budget on multiple projects

Create detailed project plans

Maintain detailed project plans

Emphasize speed to delivery

Maximize efficient use of resources

Collaborate with senior executives

Collaborate with process owners

Collaborate with technical teams

Understand customer goals

Understand customer objectives

Understand customer requirements

Ensure successful implementation

Serve as primary point of contact

Handle product feature requests

Handle escalation of support issues

Communicate project status regularly

Cover key discussion items

Keep projects up to date

Enable accurate project reporting

Enable timely project reporting

Enable accurate portfolio reporting

Enable timely portfolio reporting

Manage risks proactively

Escalate risks internally

Escalate risks externally

Manage issues proactively

Escalate issues internally

Escalate issues externally

Minimize impact to project success

Provide guidance to implementation team

Provide mentoring to implementation team

Ensure Celonis methodology is followed

Contribute to Celonis Services methods improvement

Contribute to maturing field expertise

Contribute to maturing best practices

How You'll Work.

Team & Collaboration

Collaborate with Sales; Collaborate with Partners; Collaborate with Value Engineering; Collaborate with senior executives; Collaborate with process owners; Collaborate with technical teams; Collaborate with implementation team; Collaborate with partner resources

Communication Scope

Product positioning; Project status; Customer expectations

Process & Methodology

Project Management, Agile, PMP, Prince2, Safe, Roadmap planning, Risk Management, Issue Management, Scope Management, Budget Management

Full Job Description

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise. The Role: As a Lead Project Manager, you will support end-to-end implementations of Celonis’ technology across our largest and most strategic customers. You will articulate Celonis’ product positioning to customers and collaborate with Sales, Partners and Value Engineering to establish Celonis’ Services Value proposition and create statements of work with customers during the pre-sales phase. In this role, you will assist customers in understanding how to build best practice and enduring capabilities, are responsible for identifying further Services needs by the customer whilst engaged and responsible for customer satisfaction throughout a customer's engagement with Celonis. The work you’ll do: Lead complex transformational customer programs, shape and define the project outcome and then steer towards it. Planning, scheduling, and management of project timelines and activities from project k

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