LeadProgramManager

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Lead Program Manager ### Position Overview The Lead Program Manager will drive strategic initiatives and ensure successful delivery of complex programs across multiple domains. This role requires strong leadership, governance, and communication skills to manage cross-functional teams, optimize processes, and deliver measurable outcomes aligned with organizational objectives. Key Responsibilities Program Excellence • Champion Program Delivery Excellence (PDE) and enforce work standardization across projects. • Drive adoption of tools such as JIRA/AHA and maintain data integrity in supporting tools. • Develop and maintain program scoring models, roadmaps, and strategic plans. • Define and track objectives, OKRs, and KPIs to measure success. Program Management & Governance • Oversee work intake, elaboration, prioritization, and planning for programs. • Provide project oversight, ensuring alignment with technical imperatives and compliance with OKRs. • Deliver accurate and timely reporting to stakeholders. • Ensure Governance to Mastercard Program standards across all in scope Products and Services Communication & Leadership • Lead stakeholder management and ensure effective information flow across teams. • Drive change management initiatives and facilitate lessons learned sessions as needed. • Represent programs in cabinet meetings and executive forums. Budget & Vendor Management • Manage contracts, renewals, and strategic funds for progr