Grab

Technology

LeadProductManager,GrabSupport

$1200000–1800000k ~AI est. Ho Chi Minh City, Vietnam FULL TIME
The Brief

“Lead Product Manager, Grab Support at Grab. Skills: AI-driven workflows, Operational tooling, Platform experiences. Define intelligent workflows. Improve intelligent workflows”

What You'll Achieve.

Improve efficiency; Improve decision-making; Improve user experience

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Data-driven decision making

What They're Looking For.

Must Have

8+ years product experience, Hands-on GenAI products shipping, Product intuition backed by data, Identify high-leverage problems, Make sound trade-offs, Drive complex cross-functional initiatives, Translate strategy into product direction, Translate strategy into roadmaps, Translate strategy into execution plans, Senior-level judgment, Senior-level leadership, Influence stakeholders, Mentor PMs, Shape product culture

What You'll Do.

Define intelligent workflows

Improve intelligent workflows

Define automation capabilities

Improve automation capabilities

Define operational tooling

Improve operational tooling

Operate in ambiguous problem spaces

Iterate on product direction

Iterate on operational models

Iterate on workflow design

Use operational signals

Separate signal from noise

Drive systemic improvements

Lead cross-functional initiatives

Communicate product strategy

Communicate trade-offs

Communicate execution risks

Communicate business impact

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering teams; Operations teams; Design teams; Data science teams; Platform teams; Leadership stakeholders

Communication Scope

Executive presentations

Process & Methodology

Roadmap planning, Execution plans

Free ATS check

Applying for this Lead Product Manager, Grab Support role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about Grab?

Real rants from real employees. Read before you apply.

Read Company Rants →