LeadProductManager,GrabSupport

Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to Know the Team Grab is undergoing a major transformation in how customer and operational experiences are delivered across the ecosystem. As AI capabilities evolve, we are rethinking the future of automation, workflow orchestration, and intelligent operations to move beyond traditional processes toward more proactive and scalable experiences. We are looking for a Lead Product Manager to join our Product team in Vietnam to help shape this next phase of transformation across internal platforms and operational experiences. Get to Know the Role As a Lead Product Manager, you will lead highly ambiguous and strategic product initiatives focused on AI-driven workflows, operational tooling, and platform experiences. You will work closely with engineering, operations, design, data science, and platform teams to define scalable solutions that improve efficiency, decision-making, and user experience across the organization. This role requires a strong builder mindset, deep systems thinking, high execution velocity, and the ability to navigate ambiguity while driving alignment across multiple stakeholders. You will report to the Senior Product Leader and will be based onsite at the Grab Vietnam HCM Office. The Critical Tasks You Will Perform * Work closely with cross-functional teams to define and improve intelligent workflows, automation capabilities, and operational tooling across multiple business areas * Operate effectively in highly ambiguous problem spaces, rapidly iterating on product direction, operational models, and workflow design based on evolving business and platform needs * Use customer data, operational signals, and business metrics t