QIMA
Logistics
LeadProductManager-ClientDigitalExperience
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Lead Product Manager - Client Digital Experience at QIMA. Skills: Product strategy, Roadmap development, User stories, Cross-functional collaboration. Define vision for unified client portal. Deliver vision for unified client portal”
What You'll Achieve.
Make client-facing digital experience simple; Make client-facing digital experience efficient; Make client-facing digital experience valuable; Achieve quality excellence; Disrupt Testing, Inspection, Certification industry; Achieve company mission
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
7+ years product management, Demonstrated ownership in complex environment, High-growth or scale-up experience, High agency and ownership, Bias for action and iterative mindset, Analytically sharp, Full professional proficiency in written communication, Full professional proficiency in verbal communication, Located in Paris or London, Willing to relocate
Nice to Have
French language proficiency, Spanish language proficiency, Portuguese language proficiency, Mandarin language proficiency, Familiarity with TIC, Familiarity with supply chain, Familiarity with quality management, Familiarity with adjacent operational domains
What You'll Do.
Define vision for unified client portal
Deliver vision for unified client portal
Own discovery for client-facing digital layer
Own strategy for client-facing digital layer
Own roadmap for client-facing digital layer
Own delivery for client-facing digital layer
Build expertise on client needs
Build expertise on client pain points
Design discovery practices
Lead discovery practices
Design user research practices
Lead user research practices
Build fluency in business context
Align stakeholders on product direction
Design simplified client experience
Design experience that saves client time
Design experience that surfaces insights
Design client digital experience with modularity
Break down complex problems
Define metrics for client digital experience
Track metrics for client digital experience
Use data to prioritise
Report progress to stakeholders
Embed AI in ways of working
Rethink customer solutions with AI
Raise bar for product team
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Engineering teams; Data teams; Design teams; Operations teams; Commercial teams; Sales teams; Marketing teams; Finance teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Roadmap planning
Full Job Description
At QIMA , we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. What sets us apart is our unique culture. Our 6,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? This is a high-impact role with a mandate to make QIMA's client-facing digital experience simple, efficient, and valuable. That digital experience spans onboarding to QIMA, booking a service, paying for it, retrieving the associated report, and accessing analytical insights. Today, those touchpoints are fragmented, creating friction that hurts conversion, limits cross-sell, and leaves client intelligence untapped. Your job is to define and deliver the vision for a unified client portal that works seamlessly across divisions and services, and becomes the foundation for AI-powered insights and value-added offerings. You will work across product, engineering, data, design, operations, and commercial teams, and own the discovery, strategy, roadmap, and delivery for the client-facing digital layer. If you thrive on turning complex, multi-stakeholder challenges into simple and intuitive products that deliver measurable value, we'd love to hear from you. Key Responsibilities Know Your Clients * QIMA serves a remarkably diverse client base: from global multi-national brands and retailers to individual entrepreneurs, small business owners, and farmers, spread across every major geography. You will build deep ex
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