Celigo
LeadProductManager
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“Lead Product Manager at Celigo. Skills: Product Management, Human-in-the-Loop, SaaS, Workflow Automation. Drive the HITL Strategy. Execute product strategy for Human-in-the-Loop”
What You'll Achieve.
Customer outcomes; Measurable adoption; Activation; Task completion; Workflow success rate; Operational health; Usability; Trust; Efficiency; Successful completions; Reduce support burden; Repeatable customer value
Industry & Context.
Risk Management; Problem Solving; Strategic Trade-offs; Identify & Mitigate Risks
What They're Looking For.
Must Have
7+ years in Product Management, specifically within SaaS, workflow automation, or B2B software, Experience with "Builder" Tools: A track record of shipping configuration-based products, such as visual flow designers, form builders, or no-code interfaces, Two-Sided Product Experience: Proven ability to manage complex requirements for different user personas within a single product ecosystem, Modern Product Operating Models: Experience working in an environment that emphasizes Problem Discovery and Solution Design as precursors to high-quality Product Delivery, Demonstrated success partnering deeply with UX Design, UX Research, and Content Strategy to deliver high trust, frictionless experiences across onboarding, configuration, and complex task completion flows
What You'll Do.
Drive the HITL Strategy
Execute product strategy for Human-in-the-Loop
Leverage AI-driven insights
Conduct market research
Own the full lifecycle of HITL features
Define business lifecycle logic
Develop detailed Product Requirements Documents
Orchestrate Product Forums
Improve configuration and troubleshooting experience
Ensure HITL experiences meet standards
Lead communication between departments
Ensure roadmap priorities are informed
Partner closely with UX Design
Operate as a day to day triad leader
Partner with User Research on structured research
Directly engage with customers
Leverage customer insights
Use AI to enhance onboarding
Provide regular updates to senior leadership
Proactively manage risks
Provide guidance on process orchestration
Encourage collaboration and innovation
Support and mentor peers
Be accountable for customer outcomes
Define success metrics
Use instrumentation and funnel analysis
Partner with Product Marketing and GTM
How You'll Work.
Team & Collaboration
Partner with Engineering, UX Design, UX Research/Data Analytics and Content Strategy; Lead communication between engineering, sales, marketing, and support; Ensure roadmap priorities are informed by internal stakeholders; Partner closely with UX Design, User Research, Content Strategy and Engineering teams; Operate as a day to day triad leader with partners in Engineering, UX Design, User Research/Analytics, and Content Strategy; Partner with User Research on running structured research; Partner with Product Marketing and GTM
Communication Scope
Strategic Communication; Executive Updates
Process & Methodology
Roadmap planning, Product Delivery, Lifecycle Ownership
Full Job Description
Job Title: Lead Product Manager - Human-in-the-Loop (HITL) Location: Hyderabad, India / Remote, India Department: Product Management Reports To: Portfolio Strategist Job Overview Celigo is seeking a Lead Product Manager to lead execution of our Human-in-the-Loop (HITL) initiative. You will be accountable for making our automation platform human-centered, so automated flows and AI Agents can confidently hand off work to a human when judgment or approval is needed, provide a clear and intuitive interaction, and then seamlessly continue the workflow once the task is completed. This senior individual contributor role requires a balanced focus on two distinct customer user personas: empowering the "Builder" with intuitive tools to configure complex human-in-the-loop steps, and providing the "Business User" with a frictionless experience to take action within their preferred collaboration tools. You will lead your product team through the full lifecycle of Problem Discovery, User Experience Design, and Product Delivery to ensure we ship capabilities that are valuable, usable, and feasible. You will partner with Engineering, UX Design, UX Research/Data Analytics and Content Strategy, setting a quality bar for clarity, accessibility, and trust across configuration, notifications, and task completion experiences. Key Responsibilities Product Strategy and Vision Drive the HITL Strategy: Execute the product strategy for Human-in-the-Loop capabilities, ensuring alignment with Celigo’s broader "Agentic AI" objectives and customer needs. AI-Enhanced UX: Leverage AI-driven insights to streamline the integration experience, specifically focusing on how AI can assist builders in configuring human-centric workflows. Market Awareness: Conduct market research and competitive analysis to identify trends in process orchestration, stateful workflows, and the evolving role of humans in agentic and automated ecosystems. Product Development and Execution Lifecycle Ownership: Own the full lif
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