Neuron7.ai

SaaS

LeadProductManagerAgenticExperiences

₹35–55L ~AI est. Bengaluru, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Product Manager – Agentic Experiences at Neuron7.ai. Skills: Agentic Experiences, Service Intelligence, AI Diagnostics. Own product roadmap for AI diagnostics. Drive product roadmap for AI diagnostics”

What You'll Achieve.

Improve service efficiency; Predict future issues

Industry & Context.

SaaS
Problems you'll solve

Troubleshooting; Accelerate troubleshooting; Answer any question; Optimize service workflows

What They're Looking For.

Must Have

8+ years Product Management experience, Experience in AI diagnostics, Experience in FSM, Experience in CSP, Experience in support automation, Knowledge of ServiceNow, Knowledge of Salesforce Service Cloud, Knowledge of Microsoft Dynamics, Knowledge of Zendesk, Analytical mindset, Data-driven mindset, Experience working with field service teams, Experience working with support teams

Nice to Have

Exposure to LLMs, Exposure to AI search, Exposure to ML systems

What You'll Do.

Own product roadmap for AI diagnostics

Drive product roadmap for AI diagnostics

Build self-service diagnostic experiences

Optimize technician workflows

Optimize expert curation tools

Integrate with ServiceNow

Integrate with Salesforce

Integrate with Microsoft Dynamics

Integrate with FSM tools

Partner with customers for feedback

Collaborate with data science on knowledge graphs

Collaborate with data science on decision trees

Collaborate with data science on case-based reasoning

Track diagnostic accuracy

Track case deflection

Track technician productivity

How You'll Work.

Team & Collaboration

Data scientists; Engineers; Customer success teams; Design team; Product team

Process & Methodology

Roadmap

Full Job Description

## Description Lead Product Manager – Agent Experience   About Us: Neuron7.ai is a rapidly growing AI-first SaaS company building a category-defining Service Intelligence platform. Backed by top Silicon Valley VCs and strategic angel investors Helps enterprises make accurate service decisions in seconds Leverages AI, NLP, LLMs, and structured + unstructured data Integrates seamlessly with Salesforce Service Cloud, ServiceNow, Microsoft D365     Why Join Us: At Neuron7.ai, you’ll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. Industry Challenges Neuron7 Solves Skills Shortage – Loss of tribal knowledge due to workforce attrition Rising Complexity – Products are harder to support than ever Demand for Instant Answers – Customers expect self-service and real-time resolutions Neuron7 converts collective enterprise intelligence (data + people) into actionable AI-powered predictions.   About the Team: The product team at Neuron7 is new and growing! You’ll join a design + product team working to launch Neuron7’s next wave of innovation and to establish a leading product management development practice at Neuron7. As an early member of the team, you’ll have the opportunity to have significant impact on both product direction and on the team’s practices. Most of Neuron7 is based in either the Bay Area and Bangalore.   What you’ll do: Neuron7 is building the next generation of AI-powered service intelligence, enabling enterprises to improve service efficiency and predict future issues before they occur. As the Product Manager for Agentic Experience, you will own the strategy and execution of our Agent product experience and corresponding analytics and insights. You’ll collaborate with data scientists, engineers, and customer success teams to improve both knowledge and diagnostics search as a well as provide insights on search KPIs to our customers. Your work will empo

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