Company
SaaS
LeadProductDesigner,ProviderExperience
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Product Designer, Provider Experience. Skills: Product design, Provider experience, Design systems. Lead end-to-end product design. Translate complex marketplace dynamics”
What You'll Achieve.
Improve provider success; Improve marketplace outcomes
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
7+ years of experience in product design, Proven ability to own end-to-end product design, Portfolio demonstrating systems thinking, Deep expertise in information architecture, Deep expertise in UX design, Deep expertise in designing for multi-stakeholder workflows, Hands-on experience experimenting with AI tools, Understanding of AI tool limitations, Ability to communicate design rationale, Proficiency in modern design tools, Experience creating flows, Experience creating prototypes, Experience creating design specifications, Experience collaborating effectively with cross-functional partners, Experience influencing product direction, High level of product judgment, Pragmatism, Ability to balance craft quality with delivery speed
Nice to Have
Figma proficiency
What You'll Do.
Lead end-to-end product design
Translate complex marketplace dynamics
Partner closely with cross-functional teams
Define problem spaces
Define success metrics
Define release priorities
Use qualitative insights
Use quantitative insights
Shape product direction
Validate design decisions
Identify high-leverage opportunities
Prioritize high-leverage opportunities
Contribute to shared design systems
Extend shared design systems
Contribute to interaction patterns
Extend interaction patterns
Contribute to accessibility standards
Extend accessibility standards
Contribute to UX writing practices
Extend UX writing practices
Mentor other designers
Experiment with AI-enabled design workflows
Accelerate prototyping
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Engineering teams; Research teams; Marketing teams; Operations teams; Sales teams
Communication Scope
Design rationale; Storytelling
Full Job Description
## Accountabilities Lead end-to-end product design for provider-facing experiences, including discovery, journey mapping, prototyping, and production-ready design across workflows that support provider growth, engagement, and operational efficiency. Translate complex marketplace dynamics into clear, usable, and scalable workflows for providers, internal teams, and operational stakeholders. Partner closely with cross-functional teams (Product, Engineering, Research, Marketing, Operations, Sales) to define problem spaces, success metrics, tradeoffs, and release priorities. Design for clarity, trust, and speed in high-stakes workflows where providers need accurate information and confident decision-making support. Use qualitative and quantitative insights—research, analytics, frontline feedback, and business data—to shape product direction and validate design decisions. Identify and prioritize high-leverage opportunities that improve both provider success and overall marketplace outcomes. Contribute to and extend shared design systems, interaction patterns, accessibility standards, and UX writing practices. Mentor other designers through critique, storytelling, and raising the overall design bar without formal management responsibility. Experiment with AI-enabled design workflows to accelerate ideation, prototyping, synthesis, and iteration, while maintaining strong standards for usability and trust. Requirements: 7+ years of experience in product design for complex web, SaaS, marketplace, CRM, or internal/operational tools. Proven ability to own end-to-end product design in ambiguous environments, from problem framing to shipped solutions. Strong portfolio demonstrating systems thinking, interaction design, and measurable impact on product or business outcomes. Deep expertise in information architecture, UX design, and designing for multi-stakeholder workflows. Hands-on experience experimenting with AI tools (e.g., design assistants, prototyping tools, or AI-enabled w
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