UpKeep
SaaS
LeadProductDesigner
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Product Designer at UpKeep. Skills: Product Design, User Experience, Design Systems, AI Design. Lead Product Design. Define Product Design processes”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
6+ years Product Designer experience, 6+ years UX Designer experience, 6+ years Interaction Designer experience
What You'll Do.
Define Product Design processes
Evolve Product Design standards
Establish Product Design best practices
Partner with Product leadership
Partner with Engineering leadership
Shape product strategy
Shape user experience vision
Champion user-centered design
Establish design quality bar
Maintain design quality bar
Establish usability bar
Maintain usability bar
Establish consistency bar
Maintain consistency bar
Foster constructive feedback culture
Foster continuous improvement culture
Integrate into planning cadences
Integrate into execution cadences
Translate customer needs
Translate business goals
Translate technical constraints
Facilitate cross-functional workshops
Facilitate collaborative problem-solving
Define user experience outcomes
Measure user experience outcomes
Define success metrics
Measure success metrics
Conduct customer interviews
Conduct customer observations
Conduct usability testing
Conduct research initiatives
Leverage customer feedback
Leverage behavioral data
Guide design decisions
Advocate for customer needs
Iterate based on learnings
Iterate based on feedback
Design end-to-end experiences
Create high-fidelity designs
Simplify complex workflows
Design AI-powered experiences
Ensure AI experiences are intuitive
Ensure AI experiences are transparent
Ensure AI experiences are trustworthy
Maintain design system
Drive consistency across products
Mentor Product Designers
Coach Product Designers
Participate in recruiting
Participate in onboarding
How You'll Work.
Team & Collaboration
Product and Engineering partnership; Cross-functional workshops; Collaborative problem-solving
Full Job Description
We’re building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: Own the AI-first transformation of an entire industry. Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. Real traction, real scale. Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth. If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring! POSITION SUMMARY In this role, you will lead and shape the future of Product Design at UpKeep in close partnership with Product and Engineering. You will dri
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