Jll
real estate
LeadProductDesigner
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Product Designer at Jll. Skills: product design, user interface design, user research, service design, design systems, data visualization. lead product design activity across multiple products for JLL. support and mentor more junior Product Designers”
What You'll Achieve.
measurement of impact; Deliver compelling visual experiences that wow our clients and reflect well upon their JLL contacts, in their work with them; The resulting experiences will define excellence for our 'front-of-stage' product offerings, combining services, technology and content in ways that engage and delight our customers, online and offline.
Industry & Context.
customer and insight-led in your approach; synthesizing new research methodologies appropriate to different customer and business problem scenarios; Balance user and business goals to achieve desirable, viable, and feasible solutions
What They're Looking For.
Must Have
knowledge in multiple UX disciplines including user interface design, user research, service design and behavioral psychology, Experience in the use of and contribution to design systems, Proven ability to influence without authority across cross-functional teams, Comfortable presenting to and gaining buy-in from senior stakeholders, Experience designing data-rich interfaces and visualizations, Familiarity with AI-assisted design workflows and designing for AI-powered product experiences, Demonstrable experience creating user-centred design for a variety of products and business contexts, including B2B & B2C, Ability to create detailed designs, interaction models, information design and UI specifications that bring clarity across design, development and data teams, Experience translating web analytics into design guidelines, Familiarity with web accessibility standards (WCAG AA), Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500), Proven track record leading end-to-end design on complex, multi-stakeholder products
Nice to Have
An inspiring portfolio, representing the process you follow to build great experiences and examples of how you’ve driven change in culture and working practices
What You'll Do.
lead product design activity across multiple products for JLL
support and mentor more junior Product Designers
contributing new approaches and innovations to the wider design team
design execution across key products
conceptual experience design across a range of initiatives
collaboration with internal stakeholders
Lead the design process from problem discovery through implementation and ongoing measurement of impact
across multiple products with autonomy
Deliver compelling visual experiences
Guide and validate design decisions through analytics and research
Support and mentor Product Designers within the team by overseeing their practice
leading by example and coaching where necessary
Determine the right methods and artifacts that efficiently and effectively communicate design decisions
Balance user and business goals to achieve desirable
and feasible solutions
Facilitate engaging and collaborative workshops with senior stakeholders
Collaborate effectively with product managers
data analysts and business stakeholders
Facilitate presentations and reviews to socialize the rationale and insights that informed the design
How You'll Work.
Team & Collaboration
collaboration with internal stakeholders; collaboration with product managers, engineers, designers, researchers, data analysts and business stakeholders; Facilitate engaging and collaborative workshops with senior stakeholders
Communication Scope
Comfortable presenting to and gaining buy-in from senior stakeholders; Facilitate presentations and reviews
Process & Methodology
Lead the design process from problem discovery through implementation and ongoing measurement of impact
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a Lead Product Designer specialising in digital product design to join our JLL Product Design team. The primary purpose of the role is to lead product design activity across multiple products for JLL. **What this job involves** As a Lead Product Designer, you will be directly responsible for leading product design activity across multiple products for JLL, with a high degree of independence. You will support and mentor more junior Product Designers with their products and developing practice, contributing new approaches and innovations to the wider design team, including the utilisation of emerging technologies such as AI, for consideration and adoption. Our products are wide-ranging, serving end customers and internal teams across sales, leasing, and portfolio management, with elements of demand generation, sales acceleration, and data visualisation. Your time will vary between design execution across key products, conceptual experience design across a range of initiatives, and strong collaboration with internal stakeholders – never a dull day! You will be customer and insight-led in your approach, with a sharp eye for detail and a strong track record of bringing product concepts to life with great design. The resulting experiences will define excellence for our 'front-of-stage' product offerings, combining services, technology and content in ways that engage and delight our customers
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