Shields Health Solutions

Healthcare

LeadPharmacyTechnician

$65–85k ~AI est. United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Pharmacy Technician at Shields Health Solutions. Skills: Pharmacy operations, Patient support. Provide integrated support to patients and pharmacists. Work closely with patients to deliver medication adherence”

What You'll Achieve.

Increased productivity; Quality standards; Customer-service standards

Industry & Context.

Healthcare
Problems you'll solve

Resolve insurance related issues; Identify trends; Resolves recommend implement change

Eligibility Requirements

2500 sign on bonus

What They're Looking For.

Must Have

State registered pharmacy technician, 2 years experience as Pharmacy Technician, Detail orientation, Administrative skills, Organization skills, Reliable, Tolerant, Empathetic communicator

Nice to Have

Nationally certified as CPhT, 3-5 years experience as Pharmacy Technician, Knowledge of transplant, Knowledge of hepatitis C, Knowledge of infectious disease, Knowledge of oncology

What You'll Do.

Provide integrated support to patients and pharmacists

Work closely with patients to deliver medication adherence

Encourage patients to utilize pharmacy services

Integrate with clinic team

Provide custom medication management services

Serve patients face-to-face and over the phone

Educate prospective pharmacy patients

Support prescription medication needs

Grow specialty pharmacies patient population

Ensure patients remain on track with medication regimens

Secure refill prescriptions

Communicate with Patient Service Center

Develop new processes

Identify medications requiring special storage

Identify supplies necessary for medications

Answer inbound inquiries

Resolve inbound inquiries

Triage inbound inquiries

Perform refill reminder calls

Resolve insurance related issues

Assist patients with financial assistance

Ensure appropriate documentation

Organize relevant data

Apply observations to operational issues

Recommend implement change

Participate in process improvement initiatives

Act as business partner to stakeholders

Keep information confidential

How You'll Work.

Team & Collaboration

Work seamlessly alongside hospital clinicians; Member of the clinic team; Member of a close-knit team

Communication Scope

Verbal communication; Written communication

Full Job Description

Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient r

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