Deputy
Tech / AI / Software
LeadPayrollImplementationConsultant
Neural analysis suggests this role is
optimal for Senior candidates.
“Lead Payroll Implementation Consultant at Deputy. Skills: Payroll Implementation, SaaS Implementation, Project Management. Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers. Act as a trusted advisor to customers by providing best practices, thought leadership and identifying areas of opportunity throughout the payroll implementation process”
Industry & Context.
solve problems faster
What They're Looking For.
Must Have
Proven ability to understand, define, and document deliverables, including but not limited to: requirements specifications, gap analysis, use case scenarios, acceptance testing, process maps, and data flow diagrams, Must have understanding of and experience with implementation cycles for both internally and externally managed initiatives, Solid history of establishing and meeting work schedules with limited time frames and under tight deadlines, Ability to understand and relate to both technical and non-technical project team members, Experience with enterprise SaaS applications, 7+ Years of professional experience in delivery, implementation, or project management, at least 3 of those as a payroll implementation specialist
What You'll Do.
Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers
Act as a trusted advisor to customers by providing best practices
thought leadership and identifying areas of opportunity throughout the payroll implementation process
Mentor and support junior team members on payroll implementation best practices
and customer engagement strategies to build overall team capability and confidence
Validate customer requirements discovered in the sales process through technical workshops and informational sessions with operational stakeholders
Define and communicate project plans with clearly defined timelines and deliverables
Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements
Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelines
Interpret and map customer’s business structure to the Deputy platform
optimising for ease of use and performance
Proactively communicate with internal and external stakeholders regarding status updates
and overall project health
Take a train-the-trainer approach
equipping customer with training sessions and materials to insure continued success
Collaborate with Support and Success teams to document the configuration
and key stakeholders from the account
insuring a smooth transition from Implementation into longer-term support
How You'll Work.
Team & Collaboration
Mentor and support junior team members; Collaborate with Solutions Architects; Engage CX Engineers and delivery partners; Proactively communicate with internal and external stakeholders; Collaborate with Support and Success teams; Join our global working groups focused on collaboration, belonging and connection
Communication Scope
Proactively communicate with internal and external stakeholders regarding status updates, risks, and overall project health
Process & Methodology
Manage the end-to-end delivery and implementation of complex Payroll projects, Define and communicate project plans with clearly defined timelines and deliverables, establishing and meeting work schedules with limited time frames and under tight deadlines
Full Job Description
## Description Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Team: You will be a member of our Delivery Services team, which includes all of the Consultants, Engineers & Architects that deliver tailored workforce management solutions to global brands in hospitality, retail and healthcare. Our key focus is designing and delivering transformative solutions that help our customers grow their businesses into thriving workplaces. As a team we value the diverse perspectives and experiences each team member brings to the table and are looking for individuals who are passionate about having a huge part in building a best in
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