Baker Hughes
Energy
LeadOperationsSpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“Lead Operations Specialist at Baker Hughes. Skills: Sales, Customer relationship management, Chemical applications, Process optimization. Management and oversight of all aspects of Process, Water and Fuel Additive chemical applications within the service contract scope of works. Providing on-site technical guidance and support”
What You'll Achieve.
Grow the revenue stream in the assigned location; Ensure successful delivery to our customer; Align internal, Job Center, processes with customer output processes; Ensure on-time delivery and materials availability; Deliver new technology solutions and/or handling special project(s); Ensure a safe working environment
Industry & Context.
Solving problems and providing resolutions to a variety of service delivery fulfilment projects
Ability to work outside during difficult seasonal weather conditions as required, Hold a full UK/International driving licence
What They're Looking For.
Must Have
Bachelor of Chemical Engineering, Chemistry Science or related fields, At least 5 years of experience in Production Chemicals Application or Chemical Industrial Services, Broad knowledge of process optimization within refinery production chemistry (desalting, overhead corrosion control, fouling control, etc.), water treatment and fuel additives, Self-starter, proactively taking the initiative to solving problems and providing resolutions to a variety of service delivery fulfilment projects, often simultaneously, Familiar and comfortable communicating across various levels of a customer organisation – refinery leadership, operational and technical leadership, plus field and lab representatives, Proficient computer skills and familiar with MS Office, Ability to work outside during difficult seasonal weather conditions as required, Full UK/International driving licence
Nice to Have
Previous account management / site leadership experience
What You'll Do.
Management and oversight of all aspects of Process
Water and Fuel Additive chemical applications within the service contract scope of works
Providing on-site technical guidance and support
and optimizing of chemical treatment programs
Preparing technical and commercial reviews and proposals of new chemical solutions
Prospecting for new business support applications and scope expansion
Organizing routine production chemical reviews and selection activities
Primary account level financial activities – billing
collections and invoicing
Implementing accurate forecast projections for chemicals
service and equipment
Assisting with receipt and processing of orders
Facilitating resolution of inquiries and customer concerns related to the order and delivery process
Engaging with PL to understand and deliver new technology solutions and/or handling special project(s)
Maintaining internal compliance and the highest HSE standards
How You'll Work.
Team & Collaboration
Working with business operations support functions to align internal, Job Center, processes with customer output processes; Engagement with regional integrated supply chain teams; Engaging with PL to understand and deliver new technology solutions
Communication Scope
Communicating across various levels of a customer organisation – refinery leadership, operational and technical leadership, plus field and lab representatives
Process & Methodology
Service delivery fulfilment projects
Full Job Description
**Would you like to improve our Technical Sales within Downstream sector?** **** **Are you passionate about optimizing client 's relationships? ** **Join a team that delivers essential services** As a Leader in the Downstream Energy market space, Baker Hughes offers opportunities to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders. **Partner with the best** As the Lead Operations Specialist - based at location in Pembroke, Pembrokeshire - you will be required to sell and service our existing customers to grow the revenue stream in the assigned location. You will provide a vital service by implementing, monitoring, and evaluating chemical delivery systems. You will work and adapt to our ever-changing job requirements daily to satisfy our customer requirements. As a Lead Operations Specialist, you will be responsible for: * Management and oversight of all aspects of Process, Water and Fuel Additive chemical applications within the service contract scope of works to ensure successful delivery to our customer. * Providing on-site technical guidance and support for production operations, process engineering, commercial and operational queries. * Monitoring, troubleshooting, and optimizing of chemical treatment programs, providing support to the production operations group. * Preparing technical and commercial reviews and proposals of new chemical solutions to share with our customers. * Prospecting for new business support applications and scope expansion in the area of responsibility. * Organizing routine production chemical reviews and selection activities to verify changing customer needs. * Primary account level financial activities – billing, collections and invoicing, working with business operations support functions to align internal, Job Center, processes with customer output processes. * Implementing accurate forecast projections for chemicals
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