Brightspeed

Telecommunications

LeadOperationsAnalyst

$105–145k ~AI est. Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Lead Operations Analyst at Brightspeed. Skills: Payment operations, Process optimization, Financial reporting. Oversee end-to-end payment operations. Process invoices”

Industry & Context.

Telecommunications
Problems you'll solve

Problem-solving skills; Analytical skills

What They're Looking For.

Must Have

Degree in Accounting, Finance, Business Administration or equivalent work experience, Experience working closely with other teams on system conversions, Experience with expense and capital allocations, Experience with pole, right-of-way/easement, franchise, dark fiber, and tower contracts, and inventory systems, In-depth knowledge of Brightspeed payment and billing systems, Produce expense/payment reports for Poles, Right-of-Way, Towers, and Dark Fiber upon request, Knowledge of GIS systems to review data provided by vendors, Familiarity with telecommunication industry regulations and payment best practices, Analytical and problem-solving skills, Project management and communication skills, Detail-oriented mindset, Proficiency in Microsoft Office Suite and other relevant payment software

What You'll Do.

Oversee end-to-end payment operations

Perform reconciliations

Oversee payable efforts

Oversee payment collection efforts

Lead other payment professionals

Maximize team productivity

Maximize team efficiency

Conduct regular audits of payment records

Audit vendor invoices

Ensure compliance with company policies

Ensure compliance with industry regulations

Maintain high standard of payment accuracy

Provide quarterly reporting to External Reporting Team

Provide support to Right-of-Way Team

Provide support to Towers/Dark Fiber Team

Resolve payment-related inquiries

Resolve payment-related discrepancies

Ensure prompt resolutions

Ensure satisfactory resolutions

Serve as Subject Matter Expert for payment systems

Serve as Subject Matter Expert for payment processes

Review payment procedures

Enhance payment procedures

Review payment systems

Enhance payment systems

Utilize payment analytics

Generate comprehensive reports

Identify improvement areas

Present findings to management

Liaise with external vendors

Liaise with third-party payment partners

Ensure seamless integration

Ensure efficient payment processing

Ensure payment practices align with legal requirements

Ensure streamlined communications

Ensure cooperation in payment-related matters

How You'll Work.

Team & Collaboration

Customer service teams; Finance teams; External Reporting Team; Right-of-Way Team; Towers/Dark Fiber Team; External vendors; Third-party payment partners; Finance teams; Operations teams; Procurement teams

Communication Scope

Communication skills

Process & Methodology

Project management

Full Job Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. [Check us out on the web!](http://brightspeed.com) As the Lead Operations Analyst for the Joint Use Finance Team, you will serve as a pivotal leader, ensuring the precision and efficiency of our payment processes, helping other payment professionals deliver accurate and timely payment processing. Your expertise will be instrumental in maintaining flawless payment operations that uphold our commitment to delivering top-tier services to our customers, partner organizations and vendors. Responsibilities * Oversee the end-to-end payment operations, including invoice processing, payment disbursements, adjustments, and reconciliations, ensuring accuracy and timeliness for all stakeholders * Oversee payable and payment collection efforts * Lead other payment professionals to maximize team productivity and efficiency * Conduct regular audits of payment records, vendor invoices, and adjustments to ensure compliance with company policies and industry regulations, maintaining a high standard of payment accuracy * Provide quarterly reporting to our External Reporting Team internally for quarterly financial filings * Provide support to the Right-of-Way Team and Towers/Dark Fiber Team in payment-related matters * Collaborate with the customer service and finance teams to resolve payment-related inquiries and discre

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