Brightspeed
Telecommunications
LeadOperationsAnalyst
Neural analysis suggests this role is
optimal for mid candidates.
“Lead Operations Analyst at Brightspeed. Skills: Payment operations, Process optimization, Financial reporting. Oversee end-to-end payment operations. Process invoices”
Industry & Context.
Problem-solving skills; Analytical skills
What They're Looking For.
Must Have
Degree in Accounting, Finance, Business Administration or equivalent work experience, Experience working closely with other teams on system conversions, Experience with expense and capital allocations, Experience with pole, right-of-way/easement, franchise, dark fiber, and tower contracts, and inventory systems, In-depth knowledge of Brightspeed payment and billing systems, Produce expense/payment reports for Poles, Right-of-Way, Towers, and Dark Fiber upon request, Knowledge of GIS systems to review data provided by vendors, Familiarity with telecommunication industry regulations and payment best practices, Analytical and problem-solving skills, Project management and communication skills, Detail-oriented mindset, Proficiency in Microsoft Office Suite and other relevant payment software
What You'll Do.
Oversee end-to-end payment operations
Perform reconciliations
Oversee payable efforts
Oversee payment collection efforts
Lead other payment professionals
Maximize team productivity
Maximize team efficiency
Conduct regular audits of payment records
Audit vendor invoices
Ensure compliance with company policies
Ensure compliance with industry regulations
Maintain high standard of payment accuracy
Provide quarterly reporting to External Reporting Team
Provide support to Right-of-Way Team
Provide support to Towers/Dark Fiber Team
Resolve payment-related inquiries
Resolve payment-related discrepancies
Ensure prompt resolutions
Ensure satisfactory resolutions
Serve as Subject Matter Expert for payment systems
Serve as Subject Matter Expert for payment processes
Review payment procedures
Enhance payment procedures
Review payment systems
Enhance payment systems
Utilize payment analytics
Generate comprehensive reports
Identify improvement areas
Present findings to management
Liaise with external vendors
Liaise with third-party payment partners
Ensure seamless integration
Ensure efficient payment processing
Ensure payment practices align with legal requirements
Ensure streamlined communications
Ensure cooperation in payment-related matters
How You'll Work.
Team & Collaboration
Customer service teams; Finance teams; External Reporting Team; Right-of-Way Team; Towers/Dark Fiber Team; External vendors; Third-party payment partners; Finance teams; Operations teams; Procurement teams
Communication Scope
Communication skills
Process & Methodology
Project management
Full Job Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. [Check us out on the web!](http://brightspeed.com) As the Lead Operations Analyst for the Joint Use Finance Team, you will serve as a pivotal leader, ensuring the precision and efficiency of our payment processes, helping other payment professionals deliver accurate and timely payment processing. Your expertise will be instrumental in maintaining flawless payment operations that uphold our commitment to delivering top-tier services to our customers, partner organizations and vendors. Responsibilities * Oversee the end-to-end payment operations, including invoice processing, payment disbursements, adjustments, and reconciliations, ensuring accuracy and timeliness for all stakeholders * Oversee payable and payment collection efforts * Lead other payment professionals to maximize team productivity and efficiency * Conduct regular audits of payment records, vendor invoices, and adjustments to ensure compliance with company policies and industry regulations, maintaining a high standard of payment accuracy * Provide quarterly reporting to our External Reporting Team internally for quarterly financial filings * Provide support to the Right-of-Way Team and Towers/Dark Fiber Team in payment-related matters * Collaborate with the customer service and finance teams to resolve payment-related inquiries and discre
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