Plaid
FinTech
LeadLegalOperationsManager
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Legal Operations Manager at Plaid. Skills: Legal operations, Legal tech strategy, AI integration, Budget management. Set legal tech strategy. Govern legal tech stack”
What You'll Achieve.
Drive measurable productivity gains; Bring discipline to legal spend; Drive continuous improvement; Develop legal ops professional; Show productivity gains from AI
Industry & Context.
Problem-solver; Creative problem-solver; Spot process gaps; Build scalable fixes; Turn operational problems into solutions; Diagnose problems with data; Set priorities with data; Measure impact with data
What They're Looking For.
Must Have
Owned legal budget, Managed legal vendors, Led legal tech decisions, Hands-on commercial contracting work, Experience running legal-focused AI tools, Scaling adoption of AI tools, Building AI guardrails, Building AI quality controls, Showing AI productivity gains
Nice to Have
Experience with Ironclad, Experience with AI contract tools
What You'll Do.
Set legal tech strategy
Govern legal tech stack
Develop legal tech roadmap
Integrate AI into legal work
Roll out AI to use cases
Measure tech investment payoff
Manage outside counsel spend
Build legal spend discipline
Build performance dashboards
Track contracting throughput
Surface trends and risks
Coach legal ops team member
Manage legal vendor relationships
Manage outside counsel
Manage legal tech platforms
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Partner with Business Operations; Reporting to leadership; Build credible partnerships
Communication Scope
Cut through complexity; Bring people along; Build partnerships
Process & Methodology
Roadmap planning
Full Job Description
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We’re looking for an experienced Legal Operations Lead to scale and run the systems, processes, tools, and budget that power Plaid’s legal and compliance team. Reporting to the Head of Commercial Legal, you’ll own the legal and compliance team’s technology strategy and roadmap, the team’s budget and outside counsel spend, vendor management, data and reporting, and other high-impact cross-functional initiatives that move the team forward. You’ll also have the opportunity to continue developing one Commercial Legal focused Legal Operations team member, who is responsible for day-to-day contracting operations. As Plaid keeps growing, our legal systems, operations, and budget discipline are going to matter more and more, and you’ll be at the center of shaping how that looks. You’re a proactive and creative problem-solver who spots process gaps before others see them and builds scalable fixes. You’ve owned a legal budget and outside counsel spend, managed legal vendors, and led legal tech decisions. You’ve done the hands-on commercial contracting work earlier in your career (Ironclad, AI contract tools, the whole stack), and you know it well enough to guide someone else through it. At this point, you’re
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