LeadITArchitect-LifeSystems

## Description The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. ## Responsibilities Analysis and Design: Research, compile, and evaluates information used in the development and maintenance of very large and complex systems and processes to satisfy business needs. Designs very large and complex systems and/or support processes that meet customer requirements while effectively interacting with existing systems/support processes. Programming and Testing: Constructs, modifies, and tests very large and complex system changes. Problem Determination and Resolution: Quickly diagnoses very complex problems. Determines and implements quality solutions in a timely fashion. This covers all areas of production support and daily problem research and resolution. Production incidents need prompt attention and correction to reduce impact on the business area. Documentation: Provides thorough and complete documentation for all programming changes and enhancements. Documentation must meet corporate standards. Business Knowledge and Interaction: Understands the business needs of the customer and provides quality customer support by providing appropriate communication, anticipating customer needs and/or problems, and understanding the broad impact of changes on all customer processes. Provides appropriate solutions and proactively suggests process improvements. Project / Task Management: Performs project management duties for the technical aspects of very large and complex projects as needed depending on the nature of the project. Manages individual tasks on projects to ensure that all tasks are delivered according to the project plan. IT Influence / Leadership: Provides leadership as a model of how others should interact and accomplish tasks. Is considered 'a t