Freshworks

SaaS

Lead-InsideSales(NorthAmerica)

₹19–28L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Lead - Inside Sales (North America) at Freshworks. Skills: Inbound sales, SaaS sales, Revenue generation. Engage inbound leads. Qualify leads”

What You'll Achieve.

Exceed quarterly sales quotas; Exceed annual sales quotas; Meet individual sales targets; Exceed individual sales targets; Contribute to team revenue goals

Industry & Context.

SaaS
Problems you'll solve

Objection handling; Negotiation

What They're Looking For.

Must Have

5-9 years inbound sales, B2B SaaS inbound sales, Selling to North America, Engage inbound leads, Qualify inbound leads, Convert marketing leads, Conduct discovery calls, Understand business challenges, Deliver product demonstrations, Negotiate and close deals, Manage sales pipeline, Accurate revenue forecasting, Use CRM tools, Verbal communication skills, Written communication skills, North American business etiquette, North American cultural nuances, Work independently, Manage time effectively, Take initiative, Adapt to new technologies, Adapt to market changes, Adapt to sales strategies, Proficient in sales tools, Proficient in CRM systems

Nice to Have

Selling specific industries, Familiarity with sales methodologies, Analytical skills for sales data, Experience working North American shifts

What You'll Do.

Uncover prospect needs

Position SaaS solution

Contribute revenue goals

Forecast sales accurately

Maintain pipeline coverage

Identify upsell opportunities

Identify cross-sell opportunities

Develop relationships

Nurture relationships

Act as trusted advisor

Navigate organizational structures

Identify decision-makers

Understand competitive landscape

Articulate differentiating factors

Collaborate with Marketing

Provide feedback on lead quality

Provide feedback on campaign effectiveness

Work with Sales Development

Work with Product teams

Work with Customer Success

Ensure seamless experience

Stay abreast industry trends

Stay abreast market developments

Stay abreast competitor activities

Refine sales methodologies

Refine product knowledge

Refine objection handling

Participate in sales training

Participate in workshops

Participate in coaching sessions

How You'll Work.

Team & Collaboration

Marketing team feedback; Sales Development collaboration; Product team collaboration; Customer Success collaboration

Communication Scope

Product demonstrations; Presentations; Verbal communication; Written communication

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a highly motivated and customer-centric Lead Account Executive Level to join our growing inbound sales team focused on the Australia market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. Key Responsibilities Inbound Lead Management & Qualification: * Engage with a high volume of inbound leads from various marketing channels with speed and efficiency. * Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives

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