Freshworks
SaaS
Lead-InsideSales(NorthAmerica)
Neural analysis suggests this role is
optimal for mid candidates.
“Lead - Inside Sales (North America) at Freshworks. Skills: Inbound sales, SaaS sales, Revenue generation. Engage inbound leads. Qualify leads”
What You'll Achieve.
Exceed quarterly sales quotas; Exceed annual sales quotas; Meet individual sales targets; Exceed individual sales targets; Contribute to team revenue goals
Industry & Context.
Objection handling; Negotiation
What They're Looking For.
Must Have
5-9 years inbound sales, B2B SaaS inbound sales, Selling to North America, Engage inbound leads, Qualify inbound leads, Convert marketing leads, Conduct discovery calls, Understand business challenges, Deliver product demonstrations, Negotiate and close deals, Manage sales pipeline, Accurate revenue forecasting, Use CRM tools, Verbal communication skills, Written communication skills, North American business etiquette, North American cultural nuances, Work independently, Manage time effectively, Take initiative, Adapt to new technologies, Adapt to market changes, Adapt to sales strategies, Proficient in sales tools, Proficient in CRM systems
Nice to Have
Selling specific industries, Familiarity with sales methodologies, Analytical skills for sales data, Experience working North American shifts
What You'll Do.
Uncover prospect needs
Position SaaS solution
Contribute revenue goals
Forecast sales accurately
Maintain pipeline coverage
Identify upsell opportunities
Identify cross-sell opportunities
Develop relationships
Nurture relationships
Act as trusted advisor
Navigate organizational structures
Identify decision-makers
Understand competitive landscape
Articulate differentiating factors
Collaborate with Marketing
Provide feedback on lead quality
Provide feedback on campaign effectiveness
Work with Sales Development
Work with Product teams
Work with Customer Success
Ensure seamless experience
Stay abreast industry trends
Stay abreast market developments
Stay abreast competitor activities
Refine sales methodologies
Refine product knowledge
Refine objection handling
Participate in sales training
Participate in workshops
Participate in coaching sessions
How You'll Work.
Team & Collaboration
Marketing team feedback; Sales Development collaboration; Product team collaboration; Customer Success collaboration
Communication Scope
Product demonstrations; Presentations; Verbal communication; Written communication
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a highly motivated and customer-centric Lead Account Executive Level to join our growing inbound sales team focused on the Australia market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. Key Responsibilities Inbound Lead Management & Qualification: * Engage with a high volume of inbound leads from various marketing channels with speed and efficiency. * Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives
Applying for this Lead - Inside Sales (North America) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Freshworks?
Real rants from real employees. Read before you apply.