Freshworks
SaaS
Lead-InsideSales(NorthAmerica)
Neural analysis suggests this role is
optimal for mid candidates.
“Lead - Inside Sales (North America) at Freshworks. Skills: Inbound sales, SaaS sales, Revenue generation. Engage inbound leads. Qualify leads”
What You'll Achieve.
Meet quarterly sales quotas; Meet annual sales quotas; Exceed sales targets; Contribute to revenue goals
Industry & Context.
Objection handling; Negotiation
What They're Looking For.
Must Have
5-9 years B2B SaaS inbound sales, Meet or exceed sales quotas, Sell to North American clients, Engage marketing-qualified leads, Conduct discovery calls, Deliver product demonstrations, Negotiate deals, Manage sales pipeline, Accurate revenue forecasting, Use CRM tools, Work in North American time zones
Nice to Have
Experience selling FinTech, Experience selling HR Tech, Experience selling Healthcare, Familiarity with MEDDIC, Familiarity with Challenger Sale, Familiarity with SPIN Selling, Familiarity with Sandler, Analytical skills for sales data, Experience working in shifts
What You'll Do.
Uncover prospect needs
Position SaaS solution
Deliver product demonstrations
Contribute to revenue goals
Forecast sales accurately
Maintain pipeline coverage
Identify upsell opportunities
Identify cross-sell opportunities
Develop relationships with prospects
Nurture relationships with stakeholders
Act as trusted advisor
Navigate organizational structures
Identify decision-makers
Understand competitive landscape
Articulate differentiating factors
Collaborate with Marketing team
Provide feedback on lead quality
Provide feedback on campaign effectiveness
Work with Sales Development
Work with Product team
Work with Customer Success
Ensure seamless prospect experience
Ensure seamless customer experience
Stay abreast of industry trends
Stay abreast of market developments
Stay abreast of competitor activities
Refine sales methodologies
Refine product knowledge
Refine objection handling
Participate in sales training
Participate in workshops
Participate in coaching sessions
How You'll Work.
Team & Collaboration
Marketing team; Sales Development; Product team; Customer Success teams
Communication Scope
Verbal communication; Written communication; Product demonstrations; Presentations
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a highly motivated and customer-centric Lead Account Executive Level to join our growing inbound sales team focused on the Australia market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. Key Responsibilities Inbound Lead Management & Qualification: * Engage with a high volume of inbound leads from various marketing channels with speed and efficiency. * Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives
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