Rodeo FX
Media
Lead,HospitalityServices
Neural analysis suggests this role is
optimal for mid candidates.
“Lead, Hospitality Services at Rodeo FX. Skills: Hospitality services, Studio operations, Event coordination, Vendor management. Coordinate hospitality service requests. Prepare food platters”
Industry & Context.
Comfort traveling as required, Ability to perform basic budget tracking, Ability to follow cost guidelines, Ability to handle materials, Ability to move equipment
What They're Looking For.
Must Have
Relevant experience in hospitality, Relevant experience in customer service, Relevant experience in event coordination, Relevant experience in office operations, Experience with procurement, Experience with inventory, Experience with vendor coordination, Valid driver’s license, Functional French/English bilingualism, Ability to handle materials, Ability to move equipment
Nice to Have
Food hygiene/sanitation certification, Barista service experience, Bar service experience, Experience in a studio environment, Experience in a production environment, Experience with inventory systems
What You'll Do.
Coordinate hospitality service requests
Prepare food platters
Provide coffee service
Provide white glove service
Follow up with restaurants
Follow up with caterers
Follow up with delivery services
Follow up with other suppliers
Manage inventories of food
Manage inventories of beverages
Manage inventories of supplies
Manage inventories of materials
Ensure stock rotation
Provide professional experience
Provide warm experience
Provide welcoming experience
Ensure space preparation
Ensure space organization
Ensure space presentation
Support discreet execution
Support efficient execution
Support professional execution
Collaborate with Culture team
Collaborate with Production team
Collaborate with Reception team
Collaborate with Facilities team
Collaborate with Housekeeping team
Flag issues related to spaces
Flag issues related to equipment
Flag issues related to inventories
Flag issues related to operational priorities
Maintain operational presence
Coordinate maintenance of equipment
Coordinate replacement of equipment
Maintain tracking tools
Participate in event preparation
Participate in event setup
Participate in event execution
Provide operational support for events
Coordinate food-related needs for events
Deliver required service for events
Make recommendations to improve participant experience
Make recommendations to improve operational efficiency
Identify opportunities for improvement
Document best practices
Share recommendations for service quality
Share recommendations for service continuity
How You'll Work.
Team & Collaboration
Culture, Production, Reception teams; Facilities team; Housekeeping team; Teams located outside Québec; International external stakeholders
Communication Scope
Welcoming clients; Welcoming guests; Represent Rodeo FX
Full Job Description
Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and experiential. Nominated for multiple Emmy® Awards for its work on the series Stranger Things season 4, Avatar: The Last Airbender and The Lord of The Rings: The Rings of Power, the independent, Oscar®-winning company boasts close to 800 artists crafting from studios in Montreal, Québec City, Toronto, Los Angeles and Paris. Rodeo FX is a creative partner to the world’s best storytellers including Netflix, HBO, Disney, Marvel, Amazon Studios, Warner Bros. and Sony, and has collaborated on ads for YouTube, NBC and Apple. Current projects include Dune: Prophecy, Silo Season 2 and Sonic 3. Recently released projects include The Rings of Power Season 2, Venom: The Last Dance, Taika Waitit's Time Bandits, and House of the Dragon Season 2. Work arrangement Full-time position, on-site 5 days/week at our Montreal studio. Primarily daytime hours, with flexibility required to support client visits, events and production needs (evenings and/or weekends as needed). The Lead, Hospitality Services reports to the Director, Culture and Studio Experience and contributes to the implementation and evolution of Rodeo FX’s hospitality vision by ensuring a welcoming, professional, and seamless studio experience for clients, guests, freelancers, artists, and employees. At the intersection of service, coordination, and studio operations, the person in this role ensures the smooth day-to-day operation of hospitality services and food management at the Montreal studio. They provide outstanding customer service and oversee the preparation of spaces, inventory tracking, orders, supplier coordination, as well as support for meetings, client visits, and internal events Key Responsibilities: Mastery of Craft * Coordinate requests related to hospitality services for clients, guests, freelanc
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