LeadExperienceDesigner

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have. Job responsibilities You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services. Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems. You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level. Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests in order to clearly present your methods to your client and teammates. Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers. Ensure that project scope, risks and updates are regularly assessed and communicated. Balance client and Thoughtworker expectations by clearly communicating experience design deliverables. Extend your expertise to teammates by providing on-the-job training and support on all aspects of experience design methods and tools. Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more. Job qualifications Technical Skills You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design,