LeadExperienceDesigner

Our Purpose Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. How you’ll make an impact You set the standard for experience design across major product pillars, mandating a culture of radical prototyping and evidence-based decision-making. You are the primary owner of the Experience, ensuring that every solution is inclusive, human-centered, and scalable. You operationalize "AI-First" workflows to ensure high-velocity deployment and serve as the bridge between high-level strategy and frontline execution. What you’ll do XD Strategy: Sets the Directive. You define the human-first evidence-based experience strategy that governs multiple product areas, ensuring all solutions are direct levers for business impact. Prototyping, experimentation & Insights: Governs the Standard. You oversee the methodology for evidence-based design-led processes, ensuring every solution is de-risked. XD Craftsmanship: Architects the Journey. You set the standard for E2E journeys, ensuring tone of voice and accessibility are baked into the system by default. XD Ops, AI & Automation: Standardizes the Engine. You direct the use of machine-ready component libraries and AI-First workflows to maximize deployment velocity across the organization. Collaboration & Partnerships: Strategic Negotiator. You le