Durham Community Health Centre

Healthcare

Lead-ERVCC(EastRegionVirtualCareClinic)

CA$70–80k Oshawa, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead - ERVCC (East Region Virtual Care Clinic) at Durham Community Health Centre. Skills: Virtual care operations, Clinical program management, Quality improvement initiatives. Provide day-to-day operational support. Coordinate clinical schedules”

Industry & Context.

Healthcare
Problems you'll solve

Conflict management; Client complaints resolution

Eligibility Requirements

Valid Ontario Driver's License, Access to a vehicle, Inter-site travel

What They're Looking For.

Must Have

Valid, current Vulnerable Sector Police Check, Full vaccination against COVID-19

Nice to Have

Understanding of Ontario's health system transformation, Understanding of MSAA and OHRS regulations, Experience in quality improvement, Experience with data reporting tools

What You'll Do.

Provide day-to-day operational support

Coordinate clinical schedules

Manage client scheduling systems

Triage client concerns

Resolve client experience issues

Ensure continuity of care

Coordinate procurement and IT support needs

Process staff operational expense submissions

Manage absence and leave requests

Escalate workforce gaps

Ensure staff compliance with policies

Maintain program guide and calendar

Lead design of clinical programs

Implement clinical programs

Evaluate clinical programs

Develop evidence-informed tools

Support staff oversight

Support staff supervision

Contribute to quality improvement initiatives

Support EMR capacity-building

Advance clinical workflow improvements

Advance data quality for reporting

How You'll Work.

Team & Collaboration

Interprofessional collaboration; Cross-functional teams; IC&E portfolio; EPESI team

Full Job Description

**Position Title:** Lead – ERVCC (East Region Virtual Care Clinic) (Benchmark candidate identified) **Employment Status:** Full Time Permanent **Position Status: This is a Non-Bargaining Unit position This positing is for an existing vacancy** **Job Posting Deadline for Internal Candidates: June 05** , 2026, at 5:00pm **Hours of Work:** 35 hours per week; flexibility, including some evening and weekend shifts **Position Reports to:** Manager- ERVCC **Primary work location:** Virtual/ 115 Grassmere Ave., Oshawa (South Oshawa site), with flexibility to work at other DCHC sites as required. **Salary Range:** Annualized salary range $70,000.00 - $80,000.00, commensurate on skills and experience, plus Group Benefits, and participation in HOOPP. _**Organization Overview**_ **Our Vision:** Building Healthier Communities Together **Our Mission:** Partnering to provide integrated, accessible, and equitable care to enhance health and social well-being in our communities **Our Values:** Compassion, Inclusive, Collaborative, Innovative, and Trustworthy **Who we serve:** Durham community members who face multiple barriers to health and well-being, and who need integrated, accessible, and equitable community-based primary care and wellness services. Durham Community Health Centre (DCHC) is a registered, charitable organization providing integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being. DCHC delivers equity-based programs and services focused on priority populations including Indigenous, Black, 2SLGBTQI+, Newcomers to Canada, Seniors, and unattached patients. DCHC's Theory of Change focuses on delivering integrated clinical and wellness care, equity-based programs, and knowledge mobilization and advocacy to address social determinants for Durham communities. We also strive to be accessible to community members who face barriers such as cu

Free ATS check

Applying for this Lead - ERVCC (East Region Virtual Care Clinic) role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Durham Community Health Centre?

Real rants from real employees. Read before you apply.

Read Company Rants →