GE Aerospace
Aerospace
LeadEngineer–CommercialFieldService
“Lead Engineer – Commercial Field Service at GE Aerospace. Skills: Customer Support, Technical Troubleshooting, Data Analytics. Support customer issue resolutions. Manage fleet issues”
What You'll Achieve.
Deliver continuous improvement; Assure engine serviceability meets new aircraft requirements for certification
Industry & Context.
Solve complex problems; Sound judgement; Critical thinking; Analytical Skills
Co-located at customer’s site, On-site support, Around-the-clock operations, Work on weekends and holidays, Flexibility to work onsite, Legally authorized to work in the United States, Successful completion of a drug screen
What They're Looking For.
Must Have
Bachelor's degree from an accredited university or college with at least 2 years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field, high school diploma / GED with at least 6 years of full time work experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field
Nice to Have
technical expertise in aircraft engine or turbomachinery equipment, Experience using software or data analytics to make informed technical decisions, Self-directed with the ability to solve complex problems using sound judgement and critical thinking, Ability to lead and deliver on result orientated priorities using project management, analytical, time management and prioritization skills, oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer, Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues, Embody the GE Behaviors including Customer Driven, Respect for People, Continuous Improvement
What You'll Do.
Support customer issue resolutions
Implement service bulletins
Monitor and diagnose issues
Manage fleet configuration
Handle outage management
Interpret OEM & technical manuals
Review maintenance actions effectiveness
Identify training needs
Utilize FLIGHT DECK principles
Deliver continuous improvement
Identify reliability enhancements
Produce data analytics
Report production status
Report program updates
Report events and trends
Provide recommendations for rework
Assure engine serviceability
Meet new aircraft requirements
Share voice of customer insights
Assist with data collection
Assist with timely reporting
Assist with performance analyses
Assist with marketing intelligence
Assist with sales opportunities
How You'll Work.
Team & Collaboration
Share voice of customer insights to key internal stakeholders; Collaborate with internal stakeholders; Collaborate with customers
Communication Scope
oral and written communication skills
Process & Methodology
Project Management
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