LeadEmbroideryMachineOperator(SutureSpecialist)

FIGS is seeking a skilled Full-Time Lead Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Rice Village Community Hub. This role involves handling in-Hub embroidery orders, maintaining and cleaning machines, and ensuring the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and possess a solid understanding of various embroidery machines. This position reports directly to the Store General Manager. What You’ll Do: Embroidery Operations Read, interpret, and complete embroidery orders accurately. Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging). Track and communicate order status with the retail team. Inspect merchandise against order specs; perform adjustments or repairs as needed. Steam and prepare garments for customers. Workflow ability to manage multiple embroidery orders simultaneously. Experience operating and troubleshooting embroidery machines (Barudan experience a plus). Experience with single-head embroidery machines. Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent). Proficiency with computer software for editing designs. Familiarity with preventative maintenance programs and ability to coordinate third-party servicing. Strong problem-solving skills; able to troubleshoot both machine and workflow issues under tight deadlines. Bilingual skills are beneficial but not required. All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis Other must haves: Positive attitude Proven work ethic and integrity Ability to respond to short term deadlines Detail and quality oriented Desire to excel and grow with FIGS 100% awesome, like our scrubs FIGS Compensation and Benefits Pay Range This role