Brigit
Financial Health
LeadDataAnalyst,PaymentsPlatform
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Data Analyst, Payments Platform at Brigit. Skills: payments analytics, SQL, payment processing, data analysis, collaboration with Data Science. Analyze the tradeoff between transaction costs and success rates across ACH and card rails, and develop recommendations to improve both. Investigate payment failure patterns by institution, response code, and payment method — forming hypotheses, validating them in data, and driving remediations with Engineering, Product and Operations”
What You'll Achieve.
optimize the balance between transaction costs and transaction success rates; direct impact on our company's profitability
Industry & Context.
Sharp analytical instincts; investigate payment failure patterns; forming hypotheses; validating them in data; spot an anomaly in payment data; form a hypothesis; see it through to resolution
What They're Looking For.
Must Have
7+ years of experience in payments analytics, payment operations, or a closely related role in fintech, banking, or financial services, Advanced SQL, working knowledge of ACH, card networks, and payment processing mechanics — including return codes, retry logic, and settlement timing, Experience partnering with or supporting Data Science teams, Sharp investigative instincts
Nice to Have
Familiarity with NACHA return rate requirements, AML, or other fintech compliance standards is a plus
What You'll Do.
Analyze the tradeoff between transaction costs and success rates across ACH and card rails
and develop recommendations to improve both
Investigate payment failure patterns by institution
and payment method — forming hypotheses
validating them in data
and driving remediations with Engineering
Product and Operations
Evaluate payment routing and collection strategies and size the impact of new configurations or vendor capabilities
Assess retry logic for cost and member experience implications and recommend smarter approaches
Build and refine alerting to detect payment anomalies quickly — unusual return rate spikes
or unexpected changes in transaction behavior
Collaborate with Data Science to support the deployment and ongoing evaluation of predictive models that inform collection timing and payment decisions
Build monitoring dashboards to track model performance post-launch and surface when adjustments are needed
Translate model outputs into business-legible insights for stakeholders across product
How You'll Work.
Team & Collaboration
partnering with Data Science; driving remediations with Engineering, Product and Operations; stakeholders across product, finance, and leadership
Communication Scope
Translate model outputs into business-legible insights
Full Job Description
Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team! Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others: - Built In's 2026 Best Midsize Companies to Work For in New York City https://builtin.com/awards/new-york-city/2026/best-midsize-places-to-work#brigit - Built In's 2025 Best Places to Work For In New York City https://builtin.com/awards/new-york-city/2025/best-places-to-work#brigit - Built In’s 2024 & 2025 Best Startups to Work For In the U.S. https://builtin.com/awards/us/2025/best-startup-places-to-work#brigit - Built In’s 2023 - 2025 Best Startups to Work For In New York City https://builtin.com/awards/new-york-city/2025/best-startup-places-to-work#brigit - Fast Company’s Most Innovative Companies of 2022 https://www.fastcompany.com/90724459/most-innovative-companies-personal-finance-2022 - Business Insider’s Most Promising Consumer Startups 2022 https://www.businessinsider.com/most-promising-consumer-tech-startups-of-2022-8#brigit-a-automated-money-lender-5 - Forbes Fintech 50 2022 https://www.forbes.com/sites/isabelcontreras/2022/06/07/the-future-of-personal-finance-fintech-50-2022/?sh=1fbbd36d5235 Role Overview Brigit processes billions of dollars in payments. In this role, you’ll sit at the intersection of our payments platform, membership, and credit teams — with a mandate to optimize the balance between transaction costs and transaction success rates. The work you do will have a direct impact on our company's profitability. You’ll be a member of the Data & Anal
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