Freshworks

Technology

Lead-CybersecurityRisk&Compliance

₹23–35L ~AI est. Chennai, Tamil Nadu, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Lead - Cybersecurity Risk & Compliance at Freshworks. Skills: Cybersecurity Risk, Compliance, AI Governance, Risk Management. Manage cybersecurity risks. Manage compliance risks”

Industry & Context.

Technology
Problems you'll solve

Problem-solving; Agility; Rapidly evolving AI governance

What They're Looking For.

Must Have

5-10 years Risk & Compliance, Risk enumeration experience, Define security standards experience, Manage infosec processes experience

Nice to Have

AI governance exposure, Model risk management exposure, AI security risk assessments exposure, ISO 42001 familiarity, NIST AI RMF familiarity, CISA certification, CISSP certification, CRISC certification, Cloud security certifications, AI governance certifications, AI risk certifications

What You'll Do.

Manage cybersecurity risks

Manage compliance risks

Manage third-party AI risks

Manage agentic workflow risks

Partner with Product teams

Partner with Functional teams

Drive policy governance

Drive control governance

Certify security framework readiness

Operationalize control requirements

Review control effectiveness

Report on control effectiveness

Report on risk exposure

Report on loss exposure

Develop evidence artifacts

Provide guidance on processes

Provide guidance on controls

Improve information security posture

Improve AI compliance posture

Drive security awareness program

Motivate desired behaviors

Provide learning platform

Build AI security awareness

How You'll Work.

Team & Collaboration

Product teams; Functional teams; Internal teams

Communication Scope

Gather facts; Analyze facts; Evaluate facts; Prepare reports; Present reports; Written reports; Oral reports

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us The Cybersecurity Risk & Compliance function is responsible for evaluating security and compliance risks within the organization. We set up security benchmarks, verify adherence to these standards across all internal sectors, and promote a culture of information security throughout the company. As a key member of our team, you will play a pivotal role in fortifying our security measures, leveraging your expertise in regulatory frameworks, cloud technologies, and emerging domains such as Artificial Intelligence (AI). Impact You Can Create You will be the vanguard of our organization's security posture, ensuring we safely navigate the complex intersection of traditional cybersecurity and cutting-edge AI technologies. By championing a culture of information security and proactive risk management, you will directly safeguard our products, data, and business functions. Your leadership in AI governance—covering everything from model ri

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