Freshworks
Technology
Lead-CybersecurityRisk&Compliance
Neural analysis suggests this role is
optimal for mid candidates.
“Lead - Cybersecurity Risk & Compliance at Freshworks. Skills: Cybersecurity Risk, Compliance, AI Governance, Risk Management. Manage cybersecurity risks. Manage compliance risks”
Industry & Context.
Problem-solving; Agility; Rapidly evolving AI governance
What They're Looking For.
Must Have
5-10 years Risk & Compliance, Risk enumeration experience, Define security standards experience, Manage infosec processes experience
Nice to Have
AI governance exposure, Model risk management exposure, AI security risk assessments exposure, ISO 42001 familiarity, NIST AI RMF familiarity, CISA certification, CISSP certification, CRISC certification, Cloud security certifications, AI governance certifications, AI risk certifications
What You'll Do.
Manage cybersecurity risks
Manage compliance risks
Manage third-party AI risks
Manage agentic workflow risks
Partner with Product teams
Partner with Functional teams
Drive policy governance
Drive control governance
Certify security framework readiness
Operationalize control requirements
Review control effectiveness
Report on control effectiveness
Report on risk exposure
Report on loss exposure
Develop evidence artifacts
Provide guidance on processes
Provide guidance on controls
Improve information security posture
Improve AI compliance posture
Drive security awareness program
Motivate desired behaviors
Provide learning platform
Build AI security awareness
How You'll Work.
Team & Collaboration
Product teams; Functional teams; Internal teams
Communication Scope
Gather facts; Analyze facts; Evaluate facts; Prepare reports; Present reports; Written reports; Oral reports
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us The Cybersecurity Risk & Compliance function is responsible for evaluating security and compliance risks within the organization. We set up security benchmarks, verify adherence to these standards across all internal sectors, and promote a culture of information security throughout the company. As a key member of our team, you will play a pivotal role in fortifying our security measures, leveraging your expertise in regulatory frameworks, cloud technologies, and emerging domains such as Artificial Intelligence (AI). Impact You Can Create You will be the vanguard of our organization's security posture, ensuring we safely navigate the complex intersection of traditional cybersecurity and cutting-edge AI technologies. By championing a culture of information security and proactive risk management, you will directly safeguard our products, data, and business functions. Your leadership in AI governance—covering everything from model ri
Applying for this Lead - Cybersecurity Risk & Compliance role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Freshworks?
Real rants from real employees. Read before you apply.