Circle K
Retail
LeadCustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Customer Service Representative at Circle K. Skills: Customer service, Sales support. Provide excellent customer service. Assist customers with inquiries”
What You'll Achieve.
Meet sales targets; Enhance customer satisfaction
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
High School diploma or GED, 1 year of experience in customer service or sales
Nice to Have
Associate's degree or higher, Experience in a retail environment, Bilingual abilities
What You'll Do.
Provide excellent customer service
Assist customers with inquiries
Process sales transactions accurately
Handle customer complaints professionally
Maintain store appearance and cleanliness
Assist with inventory management
Stock and merchandise products
Operate Point of Sale (POS) systems
Follow company policies and procedures
Contribute to team goals
How You'll Work.
Team & Collaboration
Work with team members; Support store operations
Communication Scope
Verbal communication; Active listening
Full Job Description
Store 2708596: 1602 E Washington, Phoenix, Arizona 85034 # _**Shift Availability**_ Days and Evenings ** _Time Type_** Full time **Lead Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Lead Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement ** _Your key responsibilities:_** You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions * Leading a team of employees * Entry level employee supervision **Great if you have:** * Retail and customer service experience * Entry level management experience * Sales associate or cashiering experience * High School Diploma or equivalent * Motivation
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