Iron Mountain
Data Centers
LeadCriticalFacilitiesTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Lead Critical Facilities Technician at Iron Mountain. Skills: process management, cross-functional coordination, vendor/stakeholder management. Act as first escalation point of contact for Critical Facilities team. Act as liaison between critical facilities team and management”
What You'll Achieve.
Meet or exceed up-time service levels.
Industry & Context.
Ability to obtain security clearance via government or other agency background check may be required for customer support., Working hours are varied and nights, weekends and holidays may be required., Opportunities for overtime work will be available.
What They're Looking For.
Must Have
3-5 years experience in a critical operations environment and/or data center experience, Applicants must meet all requirements, including customer-contracting requirements, which will require U. S. Citizenship.
Nice to Have
Experience running projects or supervising people is preferred.
What You'll Do.
Act as first escalation point of contact for Critical Facilities team
Act as liaison between critical facilities team and management
Provide formal and informal training to the team
Provide administrative support for Ops management
Report for compliance audits
Proactively support safety of the environment & occupants
Monitor IMDC’s critical power
cooling/environmental
security & support systems
Partner with Service Delivery and/or Network team during incidents
Perform maintenance tasks for heating and cooling systems
resolve and update all assigned service tickets
Create tickets and assign work tickets to team members
Take daily operational readings of mechanical and electrical equipment
and equipment for unsafe or malfunctioning operation
Pull readings for monthly billing
How You'll Work.
Team & Collaboration
Acts as liaison between the critical facilities team and management.; Partner with the Service Delivery and/or Network team during incidents.; Effective communication is knowing what to convey and how to convey that information.
Communication Scope
Effective communicator - clearly convey messages & requirements to inform our customers effectively, share messages between team members.; Effective communication is knowing what to convey and how to convey that information.; This position is customer facing and will require contact in-person and via telephone & email.
Full Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. ****Data Centers**** Iron Mountain’s Data Centers operate a global colocation platform that enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions from single cabinets to wholesale data centers in 19 locations on three continents. Iron Mountain data centers are powered by 100% renewable energy thanks to carbon credit assistance and low PUE. As well, Green Power Pass is available to all customers. Iron Mountain offers customers the business and environmental benefits of renewable energy through unique green power contracting for data center services. ****Build Your Career With Iron Mountain**** The Lead Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision. ****What We Offer:**** * 401(k), Employee Stock Purchase Plan * Medical, Dental and Vis
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