LeadConcierge

**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. **JOB DESCRIPTION** * Greets prospects and residents as they enter the office/leasing area, and ensures that prospects and visitors are comfortable while they wait to speak with a team member. 2. Monitors guest traffic. * Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. * Assists residents with the checking in or out of luggage carts. * Monitors parking garage for team members and vendors. * Monitors fire alarm panel and security cameras. * Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. * Keeps a daily log of events and community security status. Reports any concerns to management. * Maintains tracking logs for equipment renta