Diligent Robotics

Healthcare

LeadClinicalRobotAssociate

$125–175k ~AI est. Durham, North Carolina, United States FULL TIME
The Brief

“Lead Clinical Robot Associate at Diligent Robotics. Skills: Robot operation, Customer experience, Supervision. Monitor mobile service robots. Assist mobile service robots”

What You'll Achieve.

Meet customer expectations; Exceed customer expectations

Industry & Context.

Healthcare
Problems you'll solve

Problem solving

Eligibility Requirements

Varying shift times, Work nights, Work weekends, Work holidays, Vendor credentialing process, Immunizations, Background check, Drug screen

What They're Looking For.

Must Have

Supervisory experience, Able to lift up to 40 pounds, Willing to work during significant holidays, Willing to be vendor credentialed

Nice to Have

Formerly employed in the healthcare space, Passionate about healthcare and technology

What You'll Do.

Monitor mobile service robots

Assist mobile service robots

Troubleshoot situations

Provide feedback to engineers

Prioritize customer experience

Communicate with hospital staff

Communicate with the public

Prepare monthly schedules

Publish monthly schedules

Onboard new associates

Escalate corrective action issues

Find coverage with callouts

Solve unexpected situations

Ensure exceptional results

How You'll Work.

Team & Collaboration

Work with hospital staff; Work with engineering team

Communication Scope

Written communication; Verbal communication

Free ATS check

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