Factset
LeadClientProgramManager,PricingandReferenceData
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“Lead Client Program Manager, Pricing and Reference Data at Factset. Skills: project management, process optimization, client-facing implementation, migration, and upgrade projects, stakeholder communication, reporting, organizational improvement. Serve as the single point of contact for client-facing implementation, migration, and upgrade projects. Select and adapt the most suitable project management framework for each project”
What You'll Achieve.
ensure efficient, impactful client engagement across multiple countries; ensure successful project delivery; execute on defined deliverables and business outcomes; accurately measure workstream progress; visualize key insights
Industry & Context.
Proactively identify, assess, and manage project risks; planning mitigation strategies
Native fluency in Japanese, business fluency in English
What They're Looking For.
Must Have
Native fluency in Japanese, business fluency in English, University degree in Data, Business, Technology or other related field, A minimum of 9 years of professional experience, Proven experience in project management and process optimization, Genuine interest in data, technology, financial markets, Knowledge of financial products, instruments, and associated metadata, organizational skills to manage multiple projects and identify economies of scale, Experience navigating the organizational structures of financial institutions and an ability to adapt messaging based on audience, Effective communication and interpersonal skills to collaborate with diverse teams, Ability to cultivate collaborative and productive relationships, Adaptability and capability to manage multiple priorities
Nice to Have
Experience in financial systems or financial domain knowledge, Experience with Project Management tooling (e. g. Asana, Monday. com, or Jira), Familiarity with Agile and Hybrid project approaches, PMP or PRINCE2 certification is a plus
What You'll Do.
Serve as the single point of contact for client-facing implementation
Select and adapt the most suitable project management framework for each project
Develop detailed project plans in collaboration with subject matter experts
aligning with internal and external timelines
Protect project scope and invoke change management processes when requirements shift
and manage project risks along with planning mitigation strategies to ensure successful project delivery
Lead multi-disciplinary project teams to execute on defined deliverables and business outcomes
Own the project status reporting process
summarizing progress and highlighting blockers and decisions including to senior and executive level audiences
Facilitate and document internal/external meetings
ensuring engagement and clarity on priorities
Communicate outcomes and actionable items in a clear
Manage project budgets for time and material engagements
keeping stakeholders informed
Define KPIs and metrics to accurately measure workstream progress
Create customized reports to summarize project data and visualize key insights
Create and continuously refine process documentation based on project experience
Serve as an ambassador of Client Engagement Team
Share best practices and mentor junior team members
How You'll Work.
Team & Collaboration
Work alongside sales, product, engineering, implementation and other teams to provide transparency and ensure accountability throughout the implementation process; collaborate with diverse teams
Communication Scope
Effective communication and interpersonal skills; Ability to adapt messaging based on audience; Communicate outcomes and actionable items in a clear, concise manner; Provide transparency; Ensure accountability; Summarize progress; Highlight blockers and decisions; Facilitate and document internal/external meetings; Ensuring engagement and clarity on priorities
Process & Methodology
project management framework selection and adaptation, detailed project planning, change management processes, risk identification, assessment, and management, mitigation strategies, project status reporting, budget management, KPI and metrics definition, customized reporting, Agile, Hybrid project approaches, PMP, PRINCE2
Full Job Description
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. **Your Team 's Impact** We are seeking a highly skilled and motivated individual to join our Data Solutions group as a Program Manager working with Pricing and Reference Data (PRD) clients. The Data Solutions group is responsible for the growth of FactSet’s DataFeed (off-platform) products and solutions. Our aim is to consult & organize our client’s data consumption processes with FactSet proprietary and industry standard delivery solutions. As a Program Manager in APAC, you will draw on your understanding of the region’s regulatory, cultural, and language considerations to tailor project delivery and ensure efficient, impactful client engagement across multiple countries. Pricing and Reference Data is foundational data used to identify, describe and value financial instruments, such as stocks, bonds, derivatives, and currencies. PRD is required for workflows across the entire investment process, including trade execution, portfolio management, risk management, compliance, investment accounting and reporting. There is a tremendous market for this area of focus, including expanding into new clients, as well as competitor replacements. **What You 'll Do** Project Planning & Execution * Serve as the single point of contact for client-facing implementation, migration, and upgrade projects. * Select and adapt the most suitable project management framework for each pro
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