Lc
LeadBarista
“Lead Barista at Lc. Skills: Lead Barista, customer satisfaction, team management. ensuring guests have a great experience. leading and managing the barista team members”
What You'll Achieve.
experience goals and quality standards are achieved with each shift; inventory levels are adequate and accurate; staff delivers a safe, positive and memorable customer experience
What They're Looking For.
Must Have
two (2) years of restaurant operations experience, High school degree or equivalent is required, outstanding and proven customer service and experience delivery skills, previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives, Excellent time management skills required, Service Managers must be able to multitask and work in a fast-paced, dynamic environment
Nice to Have
leadership within coffee shop experience strongly preferred, ServSafe certification preferred, TABC Certification where applicable
What You'll Do.
ensuring guests have a great experience
leading and managing the barista team members
participating in recruitment efforts
coordinating and managing all on-site coffee shop training initiatives
adhering to all required health and safety standards
Grows the business profitably
increases partnership with guests
Assists with strategic market evaluations
Guarantees customer satisfaction
Leads and manages teams of baristas
Works with Goat staff team members
Ensures that inventory levels are adequate
Performs audits as necessary
Partners with the management team to approve staffing schedules
Documents performance issues
Leads Morning Ritual staff and operations
Prepares and serves a variety of coffee drinks and food orders
wash and sanitize dishes
Follow policy and process
hold the team accountable for practicing and adhering to restaurant protection guidelines
Conduct new hire training
work with staff to ensure proper procedures and guidelines are followed
Completes other tasks and duties as assigned
How You'll Work.
Team & Collaboration
Works with Goat staff team members to ensure all guests are managed and greeted appropriately; supports FOH operations between Morning Ritual and Goat as needed; Partners with the management team to approve staffing schedules for the front of the house
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