ARC'TERYX
Arc'teryx Aspen
Lead
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead at ARC'TERYX. Skills: Guest experience, Product knowledge, Community building. Lead store leadership team. Facilitate guest experience”
What You'll Achieve.
Unlock product guide potential; Support store reaching targets
Industry & Context.
Assessment skills
Lift up to 30 lbs, Available Black Friday, Available holiday season, Available one open shift, Available one close shift, Available one weekend shift
What They're Looking For.
Must Have
1+ years leadership experience, 1-2 years retail experience, Written and verbal communication
What You'll Do.
Lead store leadership team
Facilitate guest experience
Support in-store experience
Share technical product knowledge
Champion floor leadership
Support inventory management
Communicate company initiatives
Manage store business operations
Network with partners
Manage opening procedures
Manage closing procedures
Respond to voicemails
Respond on social media
Deep dive into business pillars
Process guest transactions
Process used gear trade-ins
How You'll Work.
Team & Collaboration
Work with Store Manager; Work with Assistant Manager
Communication Scope
Written communication; Verbal communication
Full Job Description
## Description Your Opportunity at ARC’TERYX: As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired to seek out ways to evolve our practices. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You are passionate about committing to bold objectives both personally and professionally, and work closely with the Store Manager and Assistant Store Manager in providing coaching on people experience, guest experience, and business needs. You take the initiative, have strong assessment skills, and seek out and offer relevant feedback as you celebrate achievements within the store. You recognize that we create a better world, together. ## As an Arc’teryx Store Lead, here’s what you’d be doing Leading in alignment with the Arc’teryx Vision, Purpose and Values Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people) Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets Supporting in
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