Occ

LeadAssociatePrincipal,OTSIGovernanceandOperations

$111–157k Chicago, Illinois, United States FULL TIME Remote Friendly
The Brief

“Lead Associate Principal, OTSI Governance and Operations at Occ. Skills: Process maturity, Operational discipline, Portfolio governance, Cross-functional facilitation. Lead process improvement initiatives. Assess current-state maturity”

What You'll Achieve.

Drive process maturity; Drive operational discipline; Drive portfolio governance; Maintain structured portfolio view; Facilitate cross-functional forums; Ensure commitments are realistic; Surface risks early; Surface dependencies early; Surface variances early; Develop clear dashboards; Track findings to closure; Track resolution to closure

Industry & Context.

Problems you'll solve

Critical thinking; Root cause analysis; Troubleshooting

Eligibility Requirements

Not eligible for visa sponsorship

What They're Looking For.

Must Have

5+ years Python, Experience designing and maturing processes, Working knowledge of COBIT, Working knowledge of NIST 800-53, Working knowledge of ITIL, Experience managing mixed-type technology portfolios, Applied capacity modeling, SLA management, Priority-based triage, Facilitating cross-functional governance forums, Analytical and critical thinking skills, Synthesize complex data into clear builds, Sustain productive working relationships, Microsoft Office Suite, Confluence, SharePoint, Portfolio or project tracking tools, Jira, ServiceNow, Azure DevOps, Process modeling and diagramming tools, Draw.io, Visio

Nice to Have

Data visualization and reporting tools, Tableau, Power BI, Governance and policy management platforms, PolicyTech

What You'll Do.

Lead process improvement initiatives

Assess current-state maturity

Define target-state roadmaps

Identify workflow gaps

Identify control gaps

Design remediation plans

Implement remediation plans

Develop OTSI policies

Publish OTSI policies

Develop OTSI procedures

Publish OTSI procedures

Refine OTSI procedures

Develop OTSI standards

Publish OTSI standards

Refine OTSI standards

Develop governance protocols

Publish governance protocols

Refine governance protocols

Establish feedback loops

Maintain feedback loops

Capture lessons learned

Document process controls

Ensure OTSI processes are evidence-backed

Align OTSI processes to frameworks

Coordinate remediation support

Track findings to closure

Own EAWG facilitation

Facilitate governance forums

Develop forum agendas

Coordinate forum pre-reads

Track forum action items

Follow through on action items

Facilitate cross-functional sessions

Drive decisions to closure

Manage competing priorities

Manage stakeholder perspectives

Communicate OTSI's position

Exercise sound judgment

Maintain portfolio view

Apply priority-based triage

Ensure commitments are realistic

Coordinate with initiative owners

Coordinate with sponsors

Coordinate with delivery teams

Maintain portfolio data

Surface milestone variances

Own governance metrics

Develop portfolio health dashboards

Monitor adherence to processes

Monitor adherence to SLAs

Track resolution to closure

How You'll Work.

Team & Collaboration

Cross-functional forums; Cross-functional working sessions; Across organizational levels

Communication Scope

Executive presentations; Technical documentation

Process & Methodology

Portfolio management, Capacity modeling, SLA management, Priority triage

Free ATS check

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