Prime Now LLC

Fulfillment Associate, Fulfillment Center, Logistics

LeadAssociate

$0–0k Philadelphia, Pennsylvania, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Lead Associate at Prime Now LLC. Skills: Operational processes, Customer experience. Support, motivate, and model desired behavior. Manage operational processes”

Industry & Context.

Fulfillment Associate, Fulfillment Center, Logistics
Problems you'll solve

Problem solving

Eligibility Requirements

Open availability seven days a week, Flexibility to work at various sites, Work at sites within 10 miles, Lift up to 49 pounds, Stand/walk up to 12 hours, Push, pull, squat, bend, and reach, Use carts, dollies, hand trucks, Go up and down stairs, Flexible schedule/shift/work area, Work weekends, nights, and/or holidays, On site for entirety of shift

What They're Looking For.

Must Have

1+ years of Microsoft Office products, High school or equivalent, Able to lift up to 49 pounds, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend, and reach, Able to use carts, dollies, hand trucks, Able to go up and down stairs

Nice to Have

2+ years of production, warehouse or leadership, 1+ years of Amazon experience, Experience managing inventory, Prior experience in training others, Verbal communication skills, Customer service skills, Providing peer-to-peer feedback, Problem solving success, Delivering results

What You'll Do.

and model desired behavior

Manage operational processes

Manage customer delivery promises

Maintain a clean workspace

Maintain a sanitary workspace

Maintain a safe workspace

Maintain an organized workspace

Provide ongoing training

Assist in identifying training needs

Provide feedback on processes

Provide feedback on standards

Serve as escalation point

Assist associates in solving issues

Assist peers in solving issues

Ensure team takes breaks

Ensure team takes lunches

Maintain key to the site

Handle wide assortment of products

Receive truck deliveries

Ensure smooth operations

Ensure excellent customer service

Participate in associate onboarding

Ensure consistent product workflow execution

Prepare product for delivery

Perform front-line duties

Contribute to continuous improvement

Participate in best practices development

Participate in continuous product knowledge development

Utilize inventory management systems

Perform additional duties

How You'll Work.

Team & Collaboration

Collaborate with associates; Collaborate with delivery partners

Communication Scope

Verbal communication

Full Job Description

This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the Philadelphia metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our digital shopping technology. 3. Activity. Work involves frequent movement between different areas, standing while conducting most tasks, and some lifting. You may need to reach into coolers or freezers. 4. Noise level. Sound levels are minimal, what one would expect in a retail warehouse environment. 5. Dress code. Relaxed, with a few rules to follow for safety. Comfortable, slip-resistant, closed-toe shoes are also required for safety. Additional protective and visibility gear may be required. 6. New site opening: If you’re applying to a site that hasn’t opened yet, you’ll help prepare the team for its first customer orders. This may include tasks like setting up shelving and unloading product deliveries. You’ll also have an extended training and onboarding period, which may be at a nearby Amazon site. Key job responsibilities - Support, motivate, and model desired behavior for the rest of the team - Manage operational processes, safety, quality, performance, and customer delivery promises following the

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