Prime Now LLC
Fulfillment Associate, Fulfillment Center, Logistics
LeadAssociate
Neural analysis suggests this role is
optimal for Lead candidates.
“Lead Associate at Prime Now LLC. Skills: Operational processes, Customer experience. Support, motivate, and model desired behavior. Manage operational processes”
Industry & Context.
Problem solving
Open availability seven days a week, Flexibility to work at various sites, Work at sites within 10 miles, Lift up to 49 pounds, Stand/walk up to 12 hours, Push, pull, squat, bend, and reach, Use carts, dollies, hand trucks, Go up and down stairs, Flexible schedule/shift/work area, Work weekends, nights, and/or holidays, On site for entirety of shift
What They're Looking For.
Must Have
1+ years of Microsoft Office products, High school or equivalent, Able to lift up to 49 pounds, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend, and reach, Able to use carts, dollies, hand trucks, Able to go up and down stairs
Nice to Have
2+ years of production, warehouse or leadership, 1+ years of Amazon experience, Experience managing inventory, Prior experience in training others, Verbal communication skills, Customer service skills, Providing peer-to-peer feedback, Problem solving success, Delivering results
What You'll Do.
and model desired behavior
Manage operational processes
Manage customer delivery promises
Maintain a clean workspace
Maintain a sanitary workspace
Maintain a safe workspace
Maintain an organized workspace
Provide ongoing training
Assist in identifying training needs
Provide feedback on processes
Provide feedback on standards
Serve as escalation point
Assist associates in solving issues
Assist peers in solving issues
Ensure team takes breaks
Ensure team takes lunches
Maintain key to the site
Handle wide assortment of products
Receive truck deliveries
Ensure smooth operations
Ensure excellent customer service
Participate in associate onboarding
Ensure consistent product workflow execution
Prepare product for delivery
Perform front-line duties
Contribute to continuous improvement
Participate in best practices development
Participate in continuous product knowledge development
Utilize inventory management systems
Perform additional duties
How You'll Work.
Team & Collaboration
Collaborate with associates; Collaborate with delivery partners
Communication Scope
Verbal communication
Full Job Description
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the Philadelphia metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our digital shopping technology. 3. Activity. Work involves frequent movement between different areas, standing while conducting most tasks, and some lifting. You may need to reach into coolers or freezers. 4. Noise level. Sound levels are minimal, what one would expect in a retail warehouse environment. 5. Dress code. Relaxed, with a few rules to follow for safety. Comfortable, slip-resistant, closed-toe shoes are also required for safety. Additional protective and visibility gear may be required. 6. New site opening: If you’re applying to a site that hasn’t opened yet, you’ll help prepare the team for its first customer orders. This may include tasks like setting up shelving and unloading product deliveries. You’ll also have an extended training and onboarding period, which may be at a nearby Amazon site. Key job responsibilities - Support, motivate, and model desired behavior for the rest of the team - Manage operational processes, safety, quality, performance, and customer delivery promises following the
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