Expeditors
Logistics
LeadAgentCustomerService&ReportingSpecialist
“Lead Agent - Customer Service & Reporting Specialist at Expeditors. Skills: Customer Service, Reporting, Logistics Operations. Support business reviews with customer. Implement customer strategic initiatives”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
University’s degree in Logistics, Supply Chain, Business Administration, or related field, 3–5 years’ experience in logistics, ocean operations, or supply chain management
Nice to Have
Experience handling key accounts or US retailers, Analytical and reporting skills (Excel, Power BI or similar tools preferred), Communication and stakeholder management skills
What You'll Do.
Support business reviews with customer
Implement customer strategic initiatives
Coordinate with internal teams
Support customer visits
Prepare operational reports
Analyze operational data
Provide insights and recommendations
Monitor shipment execution
Coordinate with carriers
Monitor potential disruptions
Support operational huddles
Provide updates on shipment status
Resolve operational issues
How You'll Work.
Team & Collaboration
Internal operations teams; Customer collaboration
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