Realtor.com

Real estate tech

LeadAccountManager,DedicatedSuccess

$115–165k ~AI est. Texas, United States Remote Friendly
The Brief

“Lead Account Manager, Dedicated Success at Realtor.com. Skills: Account management, Revenue growth, Team leadership. Build relationships with customers. Establish Realtor.com as partner”

What You'll Achieve.

Revenue retention; Revenue growth; Product implementation; Renewals

Industry & Context.

Real estate tech

What They're Looking For.

Must Have

Bachelor's Degree, 8-10 years related experience, Minimum 5 years account management, Experience overseeing projects, Experience as team leader, Ability to work with PCs, Ability to work with Internet, Ability to work with Microsoft applications

Nice to Have

Knowledge of real estate industry

What You'll Do.

Build relationships with customers

Establish Realtor.com as partner

Retain revenue with customers

Grow revenue with customers

Manage post-sale experience

Manage product implementation

Manage ongoing support

Assist Manager with coaching

Assist Manager with development

Educate Dedicated Success team

Motivate Dedicated Success team

Work on product knowledge

Work on account management skills

Execute company initiatives

Execute corporate OKRs

Develop understanding of business processes

Develop understanding of products

Recommend enhancements

Implement enhancements

Communicate with individuals across company

Manage book of business

Focus on revenue retention

Focus on revenue growth

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales; Product; Marketing; Technology; Operations; Finance

Communication Scope

Verbal communication; Written communication

Process & Methodology

Project management

Free ATS check

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