Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics

LaunchProgramManager,LastMileLaunch

$67–117k Nashville, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Launch Program Manager, Last Mile Launch at Amazon.com Services LLC. Skills: Program management, Operational readiness, Stakeholder management. Drive end-to-end operational readiness. Orchestrate cross-functional launch activities”

What You'll Achieve.

Successful Day 1 operations; Successful site launches

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, transportation and logistics
Problems you'll solve

Data-driven decision making; Identify operational gaps; Implement solutions

Eligibility Requirements

Up to 50% travel

What They're Looking For.

Must Have

3+ years program management experience, 3+ years defining process improvement initiatives, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience using data to drive improvements, Experience working cross functionally

Nice to Have

3+ years driving end to end delivery, 3+ years driving process improvements, Experience stakeholder management, Experience building processes, Experience project management, Experience building schedules

What You'll Do.

Drive end-to-end operational readiness

Orchestrate cross-functional launch activities

Own implementation of launch playbooks

Ensure operational excellence

Conduct comprehensive testing

Perform site validation

Serve as launch liaison

Develop readiness plans

Execute readiness plans

Track critical pre-launch milestones

Complete critical pre-launch milestones

Coordinate with stakeholder teams

Lead site readiness assessments

Develop launch processes

Standardize launch processes

Develop documentation

Standardize documentation

Establish quality control

Establish best practices

Manage concurrent site launches

Track progress against milestones

Communicate operational readiness

Partner with operations teams

Optimize launch procedures

Optimize training protocols

Ensure comprehensive testing

Validate operational systems

Provide training updates

Conduct readiness walks

Ensure launch documentation complete

Develop standardized processes

Perform hands-on operational validation

Support site leadership

Ensure launch protocols executed

Keep operational elements synchronized

Drive successful site launches

How You'll Work.

Team & Collaboration

Cross-functional teams; Site leadership teams; Operations teams; Technology teams; HR departments; Training departments

Communication Scope

Actionable metrics reporting

Process & Methodology

Program management, Project management, Schedules

Full Job Description

Application deadline: Jun 7, 2026 In this role, you will drive end-to-end operational readiness for Last Mile new launch sites. The Launch Manager will orchestrate cross-functional launch activities and stakeholder alignment, owning the implementation of launch playbooks while ensuring operational excellence through comprehensive testing and site validation protocols. You'll serve as the dedicated launch liaison for site leadership teams, developing and executing customized readiness plans to guarantee successful Day 1 operations. Your influence will extend across systems, staffing, training, and operations teams as you track and complete critical pre-launch milestones according to established timelines and quality standards. The successful candidate will combine strong project management capabilities with operational execution experience, demonstrating success in fast-paced launch environments and a track record of delivering complex, multi-stakeholder initiatives. Superior stakeholder management skills and the ability to drive alignment across various functions are crucial for success in this role. Join our team and help scale our Last Mile network through standardized launch excellence and operational readiness. Up to 50% travel, more during peak Key job responsibilities An effective Last Mile Launch Manager is committed to driving operational excellence by focusing on five strategic areas: (1) Launch Readiness, (2) Stakeholder Management, (3) Operational Validation, (4) Process Implementation, and (5) Site Excellence. By concentrating on these areas, the Launch Manager will contribute to the successful scaling of our Lat Mile network through: • Executing comprehensive launch playbooks and readiness plans, coordinating with multiple stakeholder teams across Operations, Technology, HR, and Training departments to ensure Day 1 success. • Leading site readiness assessments and validation protocols, identifying operational gaps and implementing solutions through cros

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