Cigna Healthcare
health service
LargeCorporateClientExecutiveGermanspeaking
“Large Corporate Client Executive - German-speaking at Cigna Healthcare. Skills: client management, German language skills, communication skills. Build and maintain working relationships with clients and brokers, supporting long‑term engagement and satisfaction. Resolve moderately complex queries and non‑routine issues, ensuring clear communication and timely outcomes”
What You'll Achieve.
long‑term engagement and satisfaction; timely outcomes; ensure a consistent client experience across diverse markets; accuracy and visibility of account activity
Industry & Context.
proactive approach to problem solving; Critical thinking; problem solving
Fluent German language skills
What They're Looking For.
Must Have
Experience in a client-facing or customer support role, Fluent German language skills, with the ability to communicate confidently in both written and spoken contexts, Ability to manage competing priorities and meet deadlines in a fast-moving environment, communication skills, with confidence explaining complex information clearly, A proactive approach to problem solving and taking ownership of outcomes, Confidence working independently while keeping stakeholders informed, Familiarity with Microsoft Office tools and working with data or reporting systems
Nice to Have
Knowledge of health insurance products or administrative processes, Experience working with brokers or within an account management environment, Experience supporting client meetings or presentations, Experience creating or maintaining training materials
What You'll Do.
Build and maintain working relationships with clients and brokers
supporting long‑term engagement and satisfaction
Resolve moderately complex queries and non‑routine issues
ensuring clear communication and timely outcomes
Apply a consultative approach to explain products
and administrative processes in a way that meets client needs
Support the client management team in identifying opportunities to strengthen service delivery and expand business engagement
Act as a reliable point of contact
responding to client and broker enquiries within agreed timelines
Coordinate and facilitate client and broker meetings
including organising WebEx sessions and contributing to presentations where required
Contribute to reporting
and administrative processes
ensuring accuracy and visibility of account activity
How You'll Work.
Team & Collaboration
support the client management team; keeping stakeholders informed
Communication Scope
communicate confidently in both written and spoken contexts; explaining complex information clearly; Clear and professional communication
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