Prose On Pixels
LanguageServicesProjectManager
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“Language Services Project Manager at Prose On Pixels. Skills: Language Services, Project Management, Client Relations, Financial Oversight. Manage end-to-end Language projects. Implement and maintain processes and workflows”
What You'll Achieve.
Deliver linguistically flawless content; Ensure cultural relevance; Align content with brand voice; Meet established SLAs; Meet profitability targets; Increase revenue; Ensure linguistic excellence; Follow Brand Guidelines accurately; Ensure QC Checklists / Procedures are followed accurately
Industry & Context.
Troubleshoot concerns; Identify solutions; Root cause analysis
What They're Looking For.
Must Have
2-4 years experience in translation, localization, or transcreation, Command of Language Technology and Translation Management Systems (TMS), Proficiency with standard project management applications, Excellent organizational and project management skills, Flexible and agile mindset, Excellent communication and collaboration skills, Confident client communication experience, Proven business acumen, Financial / forecasting skills, Ability to manage workflows across multiple markets and languages, Deep understanding of linguistic nuance, tone of voice, and cultural adaptation, Fluency in English
Nice to Have
Experience in an agency or global brand environment, Familiarity with AI tools, Experience leading day-to-day comms, Pitch / project-specific presentation experience, Understanding of working to budgets, Additional languages are a plus, German, Spanish and / or Japanese fluency a plus
What You'll Do.
Manage end-to-end Language projects
Implement and maintain processes and workflows
Integrate language technology tools
Make responsible use of AI-powered tools
Uphold quality standards
Manage projects from initial brief to client delivery
Adhere to established SLAs
Act as main point of contact for clients
Build relationships with stakeholders
Manage client expectations
Address and troubleshoot concerns
Proactively identify solutions
Conduct post-project debriefs
Gather feedback for improvement
Develop cost estimates for Language projects
Manage projects within agreed budgets
Manage profit margin targets
Monitor financial performance of projects
Provide insights for future forecasting
Handle billing processes and POs
Ensure compliance with financial procedures
Act as Subject Matter Expert in Language Services
Make recommendations for best practices
Offer guidance to clients / colleagues
Identify and propose language workflow optimizations
pitches and client presentations
Provide linguistic and cultural expertise
Manage and optimize language processes
Manage and optimize language workflows
Manage and optimize language tools
Manage Translation Memory (TM) management
Manage Termbase / Glossary maintenance
Manage AI-powered translation
Upskill peers / colleagues / clients on TMS
Use knowledge of AI-powered platforms / tools
Supplement manual human efforts with AI
Explore new AI applications
Maintain and ensure adherence to quality standards
Ensure adherence to LQA for linguistic excellence
Act as Brand Guardian
Ensure Brand Guidelines are followed
Ensure QC Checklists / Procedures are followed
Involvement in LAR processes
Involvement in CAPA processes
Identify quality challenges
Determine workable solutions
Maintain and update internal project trackers
Report on statuses and performance metrics
Collaborate and coordinate closely with Production teams
Ensure transcreated and localized content preserves intent and
Close collaboration with Language Service Team peers
Provide detailed handovers during absences
Job sharing to balance workload / capacity
Manage and nurture relationships with linguists
Manage and nurture relationships with language partners
Negotiate rates with linguists
Support expansion and development of Linguist Database
Ensure language resources are sufficient
Remain informed about industry trends
Research emerging technologies in localization
Research emerging technologies in AI
Research emerging technologies in language services
Recommend relevant innovations
Support with training of internal teams / peers
Support with mentoring of internal teams / peers
Increase linguistic awareness
Increase best practices awareness
How You'll Work.
Team & Collaboration
Production Teams; Language Service Team peers; Linguists; Language partners
Communication Scope
Client Communication; Client Presentations; Stakeholder Management
Process & Methodology
Project Management, Agile, Change Management
Full Job Description
**Agency :** Prose On Pixels **Job Description :** Prose on Pixels is the Havas global content at scale network, built to address the marketing challenges of today and deliver meaningful content into the future. With our unique Audience-First production model, we Create, Scale and Personalize content to captivate audiences and achieve desired brand and business outcomes. Fusing creativity and performance, we create harder working, more sustainable content, reducing waste, and providing stronger ROI. **The Role:** As a Language Project Manager, you will be a key member of our established Language Services Team. You will manage projects across all Language Services including translation, transcreation and cultural consultancy amongst others, ensuring content is linguistically flawless, culturally relevant, and aligned with brand voice across markets. You will be responsible for end-to-end Language Project Management; implementing and maintaining processes and workflows, integrating language technology tools, making responsible use of AI-powered tools where relevant, and upholding quality standards to support POP’s global language capabilities. **Key Responsibilities :** * Responsible for end-to-end Project Management and execution of Language projects from initial brief, all the way through to client delivery, whilst adhering to established SLAs. * Act as a main point of contact for clients throughout Language project lifecycle and build strong relationships with all stakeholders to effectively manage client expectations, address and troubleshoot concerns, and proactively identify solutions. * Conduct post-project debriefs with clients to gather feedback and identify areas for continuous improvement. * Develop cost estimates for Language projects using SME knowledge and experience and following established rate cards. * Manage Language projects within agreed budgets and profit margin targets. * Monitor and report on financial performance of projects, ensuring they mee
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