LanderDeskOccupancySupervisor

**Job Description** **Housing & Food Services has an outstanding opportunity for Lander Desk Occupancy Supervisor (****Administrative Assistant Supv (NE S SEIU 925 Supv))****to join their team.** **About this Opportunity** Reporting to Regional Desk Supervisor, the Lander Desk Occupancy Supervisor is responsible for providing oversight of desk operations and occupancy management, including the supervision of student employees, at a regional desk, that serves students living in the associated residential communities. **Key Responsibilities** * Key Management and Occupancy Operations Leadership * Maintain appropriate files and records, including floor charts, key records, check-ins, check-outs, room and hall changes, no-shows and vacates. * Coordinate room change processes including data management, offer coordination, administrative functions and policy advisement. * Submit and track work orders for rekeys, key replacements and building maintenance. * Desk Operations Leadership * Provide customer service to customers, residents and guests in residence halls. * Provide information to employees, residents, conference guests and campus staff regarding departmental procedures, policies, services, events and activities. * Prepare and maintain correspondence, reports, forms and other communications necessary for effective desk operations. * Plan, document and provide group and individual staff training. * Monitor HFS systems, such as SharePoint, for content that relates/refers to Desk Services. * Participate on unit, Department and campus committees and teams as assigned, including process improvement initiatives and capital projects. * Supervisory Responsibilities * Direct supervision of up to 15-25 student employees. * Interview and recommend selection of applicants, conduct training, assign and schedule work, act upon leave requests, conduct performance evaluations for student staff, recommend disciplinary action as needed. **Required Qualifications** To be considered f