LaboratorySupportTechnician

**POSITION SUMMARY** : Under the general supervision of the Laboratory Support Services Supervisor, the LST is responsible for providing quality customer oriented laboratory services including specimen procurement, specimen processing and related specialized procedures, and service to effectively communicate information to users of the Laboratory Services in order to ensure the department is able to operate efficiently and to successfully fulfill its mission. LSTs also provide training and guidance to less experienced laboratory support technicians. **Position** : Laboratory Support Technician **Department** : Lab Support Services **Schedule** : Part Time (Friday, Saturday and Sunday 7am-3:30pm) **SUPERVISION RECEIVED:** Technical Supervisors, Department of Laboratory Medicine **ESSENTIAL DUTIES AND RESPONSIBILITIES:** The basic responsibilities of the Laboratory Support Technician include: **Specimen Processing** **Customer Service and Communication** **Teamwork** **Information System Operation** **Training** **Specimen Processing** * Understands study protocols and processes specimens accordingly. * Prepares the workstation with all essential supplies to ensure smooth processing of specimens. * Receives and verifies identification of specimens according to laboratory policies and procedures. * Labels specimens according to laboratory policies and procedures. * Distributes specimens to appropriate lab sections with in specific time frames. * Centrifuges and aliquots specimens, and follows all special handling instructions. * Processes, prepares, and stores specimens for send out to reference laboratories. * Processes random and 24 hour urine specimens. * Monitors and records daily temperatures and performs scheduled maintenance of equipment. **Customer Service and Communication** * Communicates and cooperates to improve patient services and the quality of each patient's experience. * Demonstrates excellent communication skills with staff members, and phone customer