LabPackManager

Manage day-to-day activities of Environmental Technicians

Partner with sales team to conduct job walks

Prepare estimates and pricing

Conduct quality assurance visits to customer sites

Resolve and prevent customer issues

Ensure documentation is complete and accurate

DOT and DEA regulations

Meet customer agreement documentation requirements

Monitor staff performance against guidelines

Apply corrective actions as needed

Conduct weekly meetings with staff

Assist in development/modification of field Standard Operating Procedures

Achieve implementation of best practices

Hire subordinate team members

Train subordinate team members

Coach subordinate team members

Counsel subordinate team members

Motivate subordinate team members

Discipline subordinate team members

Terminate subordinate team members

Participate in annual goal setting

Participate in performance appraisal process

Make compensation change recommendations

Develop training materials

Ensure effective execution of instruction

Provide regular reports to management

Provide ad-hoc reports to management

Assist Sales with store inspections

Assist Sales with distribution center inspections

Serve as liaison among Sales

Office Operations and

Manage exceptions in the field

Resolve atypical problems

Accept ownership of controlled pharmaceuticals

Perform other reasonably related tasks