LabClientServiceTech-PRN

**Thank you for considering a career at Bon Secours!** **Scheduled Weekly Hours:** 0.01 **Work Shift: ** Days (United States of America) **Location-St Mary 's Hospital, Richmond, VA** **PRN Days** **Summary of Primary Function/General Purpose of Position** The Lab Client Services Tech delivers the highest level of customer service to physicians, staff and clients by using experience in laboratory testing to answer questions, solve problems and provide information to support patient care. Essential Job Functions • Investigates and resolves complex problems or complaints in coordination with quality and the local medical director. • Communicates to support efficient and timely laboratory testing and reporting in support of regulatory requirements. • Supports all aspects of the laboratory operations to include testing in both clinical and anatomic pathology and laboratory ancillary services. • Identifies reporting errors that prevent timely and accurate release of patient results by analyzing cause of error and developing corrective actions. • Provides and develops responses to questions from providers regarding testing availability, specimen requirements, testing methodology and esoteric testing. •Demonstrates knowledge of The College of American Pathologists (CAP) regulations and other regulatory agencies. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. **Licensing/Certification** MLT Medical Laboratory Technician Certification or Medical Laboratory Scientist (MLS) eligible by a nationally recognized certification agency (preferably ASCP) (required) **Education** Must have one of the following: Associates, Medical Lab Technology Bachelors, Medical Laboratory Sciences/Biology/Biomedical Sciences/Biochemistry Completed at least 60 semester hours (